Join Our Team: Customer Service Advisor
Location: Kirkcaldy Office
Type: Full-time
Are you ready to shine in a fast-paced, dynamic environment where no two days are the same? We are on the hunt for a Customer Service Advisor to join our dedicated team in Kirkcaldy.
What You’ll Do:
* Handle incoming calls, respond to customer queries, and manage online sales with care and efficiency.
* Work proactively and reactively, ensuring every inbound opportunity is maximised.
* Ensure the smooth processing of orders, leaving customers delighted with their experience.
What We’re Looking For:
* Excellent organisational skills – you’ll keep things running like clockwork.
* A super-efficient multitasker who thrives on getting things done.
* A proactive attitude – spotting opportunities and acting on them.
* The ability to thrive under pressure in a fast-paced environment.
* Someone who takes pride in delivering seamless customer service.
What’s in It for You?
We believe great work deserves great rewards. Here’s what you’ll enjoy as part of our team:
* Competitive Salary: £28,000 - £33,000 (DOE).
* Generous Holiday Allowance: 30 days annually, including bank holidays.
* Private Medical Care & Life Insurance: Your health and peace of mind matter to us.
* Work Perks: Free fruit and drinks to keep you refreshed and energised.
* Convenience: Free onsite parking for a hassle-free commute.
* Performance Bonuses: Boost your earnings with bonuses tied to influenced sales.
Join us, and be part of a team where your efforts are recognized and rewarded!
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