European Account Executive
Permanant Full Time / Monday – Thursday 9am – 5pm, Friday 9am – 4pm
Congleton £26,000 per annum
A well-established company in the outdoor industry based in Congleton. My client specializes in providing high-quality clothing, footwear, and equipment to businesses and organizations. They focus on delivering premium products that offer durability, performance, and sustainability, catering to professionals and outdoor enthusiasts alike.
After an exciting period of growth in both product range and customer base overseas, they are looking for a new member of staff to join the team in the role of European Account Executive. The European Account Executive will be a motivated, sales-focused individual and will join their busy team in Congleton, Cheshire.
This position is specifically focused on supporting my client's European customer base. The successful European Account Executive needs to be able to speak fluent German and/or French; any additional European languages would be a big bonus.
Reporting to and supporting the EU Business Development Manager, the European Account Executive will be the first point of contact for EU customers, providing excellent customer service when responding to sales inquiries and providing admin support.
The European Account Executive will play a vital role in identifying, qualifying, and securing business with mid-market and enterprise clients and ideally has some experience of working in B2B environments.
Responsibilities:
1. Answering all customer inquiries via email and phone in a timely manner, including new customer support.
2. Providing excellent customer service when responding to incoming quote requests and liaising with customers on good solutions to requirements, aiming to convert new inquiries into sales orders.
3. Driving sales revenue by effectively communicating with customers to identify their requirements and matching those as closely as possible to the available products, offering multiple choices where possible.
4. Building and maintaining positive customer relationships and evaluating opportunities to enhance sales, customer satisfaction, and retention.
5. Accurate data entry and maintenance of the customer database.
6. Raising orders on our internal system and sending clients proforma invoices, including chasing of outstanding payments.
7. Translating documents and assisting with marketing activities as needed.
8. Occasionally attending tradeshows in Europe.
Minimum Requirements:
1. Fluent in German and/or French (written and spoken) to native level.
2. Excellent listening and communication skills.
3. Very good organizational skills and ability to work independently while sticking to tight deadlines.
4. Previous customer service and admin experience.
5. Sales focused with strong attention to detail.
6. Proactive, enthusiastic, and flexible.
7. IT literate (CRM experience, MS Office).
In return you will receive:
1. A friendly and relaxed working environment.
2. Early finish Fridays.
3. Competitive pay and holiday packages.
4. Possible share of bonus schemes.
This is a brilliant opportunity for someone to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Jo Thompson, or apply today to be considered for the role.
Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
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