Administrator

Position: Administrator
Salary: £28,000 - £29,000 depending on experience
Location: Walsall Wood (WS8)
Hours: Monday - Friday, 08:00 - 16:30 (office-based)

We're thrilled to announce an opportunity for an experienced Administrator to join a thriving company within the Construction industry.

This role presents an exciting prospect as the business continues to surpass its targets and experiences substantial growth.

As a valued member of the administration team, you'll play a pivotal role in maintaining the businesses administration function.

If you're passionate about making a difference and thrive in a dynamic environment where your input and support matters, this could be the role for you.

Responsibilities:
1. Responsible for the Customer Care process from start to finish
2. Liaise with site team, customers and clients on a daily basis
3. Load Customer Care work instructions onto portal, keeping system updated through to completion when Contracts Managers send updates
4. Distribute Customer Care tasks to the construction team
5. Order and collate stationary for office and site staff
6. Booking appointments in line with client SLAs
7. Keeping customers and clients updated throughout the process
8. Updating internal systems and databases