Post: Service Manager Location: Wolverhampton Work Base: Office based with regular travel Hours: 37.5 hours per week Shift pattern: Monday to Friday, 9am to 5pm Salary: £34,125.00 to £37,225.50 per annum plus £150 per month car allowance DBS Check: This post is subject to Adult and Child Workforce Regulations We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending. As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards. We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support. This is a rewarding role that offers the chance to make a real difference in people’s lives. Find out more and apply now – https://p3people.ciphr-irecruit.com/Applicants/vacancy/1710/Service-Manager Why work for P3 Established in 1972, P3 is a modern, forward-thinking organisation, delivering excellent services for people facing social exclusion. Our teams work alongside people all across the UK, to enable them to create change in their own lives. We specialise in homelessness services, supported housing, services for people recovering from mental ill-health, community-based advice and support and young people’s services to name just a few. We are a ‘people first’ organisation and our mission is to work alongside people to improve lives and communities, to unlock potential and open new possibilities. We know the work we do does make a real and lasting difference and we are committed to addressing challenges that others won’t. Going the extra mile we thrive on collaboration, both internally and externally, all to ensure the best possible outcomes for the people we support. Why, the extra perks Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays. Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments. Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony. Discounts – access to Paycare Perks and Tickets for Good. Personal development opportunities – including mentoring, training, secondments, job shadowing, and more. Enhanced sickness pay – based on your length of service. Environmental Impact - For every person we recruit, we plant a tree in our Treeapp forest. At P3, we’ve built a culture where kindness and compassion flourishes through collaboration with people from varied backgrounds. As an equal opportunity employer, we celebrate diversity and welcome applications from people of all backgrounds and experiences. Join our brilliant team, where we’re dedicated to delivering the highest quality support for the people we work alongside.