Call handler urgently required for a post based in Altnagelvin Ambulance Service set to last a minimum 6 months with possible extension. The successful candidate will be offered 37.5 hours per week on a rota schedule. The hours of work will include Monday Friday 0700 0000 and Sat/Sun 0800 2000. All applicants must be flexible for these shift patterns. This role offers pay rates of £11.67 per hour Monday-Friday, £15.75 per hour Evenings & Saturday and £19.72 per hour for Sunday. The main duties of the role will include receiving, processing and accurately recording patients details for all non-emergency calls. Deal with routine enquiries from the general public, GPs, PCS ambulance crews, medical staff and other professional organisations in relation to the routine transportation of patients. What We Need From You: 5 GCSEs (Grades A-C) to include English and Maths Similar experience in a Call Centre setting What We Will Offer You: Weekly pay Paid Annual Leave Opportunity to work in the public sector Inclusion into company pension scheme Skills: Answering incoming calls Telephone Manner Phone Manner