Job Opportunity: Service Manager - CQC Registered
Location: Gravesend
Business Area: Learning Disabilities & Autism
Reports To: Head of Service
Salary & Grade: Competitive
Are you a dynamic leader with a passion for making a difference in the lives of individuals with learning disabilities and autism? Look Ahead is seeking a dedicated and experienced Service Manager to join our team in Kent. This is a fantastic opportunity to lead a committed team and ensure the highest standards of care and support.
Key Responsibilities:
1. Leadership & Management: Lead and motivate a team of PBS Support Workers, Team Leaders, and Deputy Contract Managers. Foster a positive performance culture and ensure compliance with CQC regulations.
2. Service Delivery: Oversee all aspects of service delivery, ensuring that support is delivered in line with statutory requirements and Look Ahead's policies.
3. Stakeholder Management: Build and maintain strong relationships with stakeholders, working in partnership with the Head of Service.
4. Quality & Compliance: Ensure services meet local and national standards, drive continuous improvement initiatives, and manage safeguarding cases effectively.
5. Operational Excellence: Manage contract budgets, develop business relationships, and ensure efficient resource utilization.
What We're Looking For:
1. Experience: Extensive experience within the CQC Regulatory Framework and managing services for adults with learning disabilities and autism.
2. Skills: Strong leadership, organizational, and communication skills. Ability to manage complex needs and deliver high-quality services.
3. Attributes: Calm, resilient, and methodical. Motivated towards excellence and improvement. Enjoys social interaction and fostering customer involvement.
Why Join Us?
1. Innovative Environment: Be part of a forward-thinking organization that values excellence and innovation.
2. Supportive Culture: Work in a supportive team environment where your contributions are recognized and valued.
3. Professional Growth: Opportunities for continuous professional development and career progression.
Our Values:
1. Caring and Compassionate: We create an inclusive environment and challenge inappropriate behavior.
2. Inclusive and Trusted: We treat everyone with dignity, empathy, and respect.
3. Excellence and Innovation: We strive for high quality and embrace change.
4. Partnership and One-Team: We support each other and work together to improve customer experiences.
Join us in building better lives through social care and housing in local communities. Apply now to make a meaningful impact.
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