Job Title: AR – Billing – Collections Specialist
Contract type: 12-Month FTC, Maternity Cover
Start Date: 12th May 2025
Location: Office-based
About the Role:
Are you a detail-oriented professional with a knack for managing complex accounts? Join our dynamic team as an AR – Billing – Collections Specialist! This is a fantastic opportunity to showcase your skills and make a real impact.
Key Responsibilities:
1. Account Management: Oversee your assigned account portfolio, ensuring accurate invoicing and timely payments by understanding client and contractor requirements.
2. Mentorship: Manage high-profile portfolios and provide guidance to analysts as needed.
3. Billing Accuracy: Review time and expenses weekly, ensuring all unbilled items are accurate and invoices are consistent with client billing requirements. Collaborate with field personnel to resolve discrepancies and navigate client systems.
4. Receivables Research: Investigate open accounts receivable items and unapplied cash, focusing on items over 15 days old. Take necessary actions to resolve balances, including preparing write-downs and corrections.
5. Client Support: Act as a liaison for internal and external clients, addressing inquiries about software, purchase orders, billing, and payment policies.
6. Reporting: Handle client-specific reporting needs, such as PO tracking, audit requests, and spend reports.
7. Collections: Collect outstanding balances for assigned clients or partner with our collections group as directed. Escalate issues when necessary.
8. Collaboration: Work with the Billing team to resolve billed and unbilled balances, ensuring financial impacts are fully addressed.
9. Contract Compliance: Review contracts to ensure client compliance with payment terms and billing requirements.
10. System Management: Validate invoice entries and receipts in the VMS system, and assist with system upgrades and implementations.
11. Reporting: Run and distribute aging reports weekly, and provide updates to the supervisor and finance manager on unbilled items and collections.
About You:
1. Problem Solver: You independently research and resolve issues, consulting with management and staff as needed.
2. Communicator: You effectively communicate with clients and managers to resolve errors and negotiate complex situations.
3. Team Player: You collaborate with team members to bring accounts to resolution and support system upgrades.
4. Detail-Oriented: You ensure accuracy in all aspects of billing and collections, understanding internal controls in the department.
Why Join Us?
1. Impactful Work: Your role is crucial in ensuring the financial health of our operations.
2. Supportive Environment: Work alongside a dedicated team and receive mentorship from experienced professionals.
3. Growth Opportunities: Gain valuable experience and develop your skills in a supportive setting.
What are we looking for?
1. Advanced Excel knowledge and proficiency in Microsoft Office
2. Ability to problem-solve, multi-task and prioritize daily
3. Outstanding organization and time management skills
4. Strong data analysis skills and attention to detail
5. Must be able to work independently and as a team player
6. Adaptable to change and an ever-evolving work environment
7. Superior customer service skills, along with strong verbal and written communication
8. PeopleSoft experience is a plus, but not required
Experience/education required:
1. Minimum of 5 years of experience in accounting, billing, or collections.
2. AAT Qualified
3. Detailed oriented and extremely organized
4. Experience working with billing on complex contracts/disparate systems
5. Data analysis/research/problem solving skills
Ready to make a difference? Apply now and be part of our success story!
Seniority level: Associate
Employment type: Contract
Job function: Accounting/Auditing and Finance
Industries: IT Services and IT Consulting
#J-18808-Ljbffr