Dental Receptionist - Aberdeen, Queens Cross
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist Role and Responsibilities:
1. Meeting and greeting patients, providing a great first impression and patient journey.
2. Booking and amending appointments, answering the phone, updating patient records.
3. Co-ordinating the care packages for our patients that have been provided by our clinicians.
4. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims.
5. Excellent customer service skills face to face, telephone and via email.
6. Supporting the Practice Manager and clinical team with the smooth running of the practice.
7. Handling payments.
8. Accessing sensitive information whilst maintaining patient confidentiality.
Minimum Requirements:
1. Ability to be positive and professional in a fast-paced environment.
2. Previous administration or receptionist experience, preferably within a healthcare setting.
3. Strong communication skills face to face, via telephone and email.
4. Proficient with Microsoft Word and Outlook with overall strong organisation skills.
5. Previous experience with promoting company products and services.
6. Preferred Dentally experience.
Working Hours: 18 months fixed term - 40 hours, Monday - Friday.
Here are just some of the benefits on offer when you join Bupa Dental Care:
1. Competitive pay rates and the opportunity to increase this through training and development.
2. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues.
3. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
4. Access to discounts at a wide variety of gyms and fitness facilities across the UK.
5. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP) and Bupa's Menopause Plan.
6. Wagestream - Access your income before payday, if and when you need it.
7. Access to career pathways and support throughout your working life with Bupa Dental Care.
So why wait? Apply now to be part of a brilliant team. Bupa Dental Care is an equal opportunities employer.
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