Service Advisor
Job Title: Service Advisor
Location: Gloucester
Hours: 8AM - 5PM
Salary: £29,000 per annum
NO WEEKENDS
Our client is looking for an experienced Service Advisor in the Gloucester area.
The ideal candidate will have fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will include supporting the service department's administration/reception and ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and the ability to work well within a team.
Service Advisor Job Role:
1. You will be the first contact for the customer as they enter the dealership.
2. Explain the repair process and book customers' vehicles in.
3. Effectively sell products and services while making customer bookings.
4. Communicate with the workshop and the customer to ascertain the level of work required and get authorization.
5. Make the customers' experience as enjoyable as possible, while providing the very highest level of customer service.
6. Candidates must be computer literate.
Minimum Requirements:
Automotive experience is essential for this Service Advisor role. #J-18808-Ljbffr