Receptionist
Location: East Riding of Yorkshire
Salary: £22,000 per annum
Job Type: Indefinite, Full Time
We are looking for a Connections Visits Reception Worker. This is an exciting opportunity to join our new Prison - HMP Millsike.
We are The Forward Trust, a social enterprise with charitable status that empowers people to break the interlinked cycles of crime and addiction. For over 25 years, we have worked with individuals to build positive lives, regardless of their past. Our services have supported thousands of people to make positive changes and build productive lives.
HMP Millsike, the UK's newest 'green' prison, is set to open in early 2025, run by Mitie Care and Custody on behalf of the Ministry of Justice. The Forward Trust is a strategic partner to Mitie Care and Custody, providing Connections Services across the prison.
What you will be doing:
The Reception Worker will facilitate a supportive environment for families, friends, and professionals visiting prisoners at HMP Millsike. Responsibilities include managing the reception area, ensuring a smooth experience for all visitors, and maintaining strict adherence to security protocols. The Reception Worker will act as the first point of contact, helping to alleviate emotional stress through compassionate interaction and efficient service.
What we are looking for:
1. Excellent communication and interpersonal skills
2. Strong attention to detail
3. Skilled in forming diverse partnerships and relationships
4. Proficient in communication, presenting, and data management
5. Working knowledge of Microsoft Office packages and digital systems
6. Experience with databases, including overseeing data collection and reporting
7. Strong administration skills
8. A positive problem-solving approach
9. Flexibility to meet evolving service needs
What we offer:
1. Training and development opportunities
2. Flexible working
3. Simply Health Cashback Scheme (Optional)
4. Season Ticket Loan Scheme
5. Cycle to work scheme
6. Crisis Loan Scheme
7. Electric Car Scheme
8. 3 x Wellbeing Days (pro rata'd for part-time employees)
9. Access to Blue Light Card
10. 25 days annual leave (rising to 30 with service) plus Bank Holidays
11. Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years and up to 9% thereafter
12. Death in Service Payment (2x annual salary)
13. Critical Illness Insurance (subject to qualifying criteria)
Diversity at Forward Trust:
We are committed to equality of opportunity and welcome applications from individuals of all backgrounds. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Closing Date: 14th February 2025
To Apply: If you feel you are a suitable candidate, please follow this link to complete your application.
We reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible.
Please note that previous applicants need not apply.
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