Job Description
Service Executive - Grow Your Career with a Leading Finance Company\n\nLocation: Manchester (Office-Based)\n\nHours: Full-time, 36 hours per week (4 x 9-hour shifts)\n\nWhy Propel?\n\nLooking for a role that offers stability, career progression, and the chance to make an impact? Welcome to Propel Finance-one of the UK's largest independent finance houses, revolutionising the industry with cutting-edge embedded finance solutions.\n\nSince 1996, we've been helping businesses access the finance they need to grow. Now, as we expand even further, we're looking for driven, customer-focused Service Executives to join our team.
If you thrive in a fast-paced environment and want to build a rewarding career in finance and technology, we'd love to hear from you.\n\nWhat You'll Be Doing\n\nAs a Service Executive, you'll:\n\nSupport customers & partners through online application journeys.\nHandle customer queries across multiple communication channels.\nManage multiple priorities in a fast-paced, evolving environment.\nMaintain accurate records and ensure compliance with company processes.\nCollaborate with different teams to deliver an outstanding service experience.What We're Looking For\n\nCustomer Service Experience - Ideally in finance, technology, or business solutions.\nExcellent Communication Skills - Ability to build relationships and solve problems.\nTech-Savvy & Adaptable - Comfortable with digital platforms and quick to learn.\nOrganised & Detail-Oriented - Can manage multiple tasks effectively.\nTeam Player - Enjoys working collaboratively to achieve goals.\nAmbitious & Career-Driven - Wants to grow within a dynamic company.Work Schedule\n\nShifts: 4 x 9-hour shifts between:\n\nMonday - Saturday: 8 AM - 8 PM\n\nSunday: 10 AM - 6 PM\n\nWhat's in It for You?\n\nCompetitive Salary & Benefits Package\n25 Days Annual Leave (+ bank holidays) + 2 extra days after 5 years\nBirthday Day Off - Because your special day should be celebrated!\nPrivate Medical Insurance - Optional, but available if you want extra coverage.\nSubsidised Gym Membership - Just £18.75/month to stay fit and healthy.\nCycle to Work & Electric Car Scheme - Save money while being eco-friendly.\nBuy Extra Annual Leave - Because flexibility matters.\nHalf-Day Seasonal Shopping Leave - Time to prep for the holidays stress-free!\nPension Scheme - 3% employer contribution.\nLife Assurance - 3x your basic salary.\nEmployee Assistance Programme - 24/7 support for life's challenges.\nCompany Events & Recognition Programmes - We love to celebrate success!Culture & Values\n\nAt Propel, we're passionate about creating a workplace where people love what they do. We foster collaboration, innovation, and growth-because when you succeed, we succeed.\n\nWe're also proud members of Stonewall's Diversity Champions Programme, reinforcing our commitment to inclusion and equality. No matter who you are, you belong here.\n\nReady to Take Your Career to the Next Level?\n\nIf you're looking for a stable, rewarding role in a fast-growing company, we'd love to hear from you.\n\nApply Now & Let's Build the Future of Finance Together