Bodyshop Receptionist / Customer Advisor Required in Hersham, Surrey
* Monday to Friday only!
* Basic Salary £30,000 - £36,000 Depending on experience
* Busy and well-established Bodyshop
Our client, an established Bodyshop in the Hersham, Surrey area, has an opportunity for an experienced Bodyshop Receptionist / Advisor to join their busy team.
The Bodyshop Receptionist will need to have a proven track record working as a Receptionist or Customer Service Advisor, preferably with some automotive knowledge or interest. You will be working in a busy, fast-paced environment helping to ensure set targets and deadlines are met.
Duties of a Bodyshop Receptionist:
* Carry out general Bodyshop reception duties.
* Build rapport and qualify the customer's requirements.
* Check in customers and recovered vehicles.
* Update customers on progress and check customer satisfaction on completion.
* Speak and update insurance companies on the time frames for their policy holders' vehicle repairs.
* Maintain exceptionally high customer service levels that lead to customer loyalty and referrals.
* Prioritise workloads to ensure targets are achieved in a timely manner.
* Meet and greet customers on site.
What our Client expects of their Bodyshop Receptionist:
* Eye for Detail
* Quality Awareness
* Communication Skills
* Multi-Tasking
Motor trade experience is desirable but not essential! If you have good customer service skills and are willing to go the extra mile, our client wants to speak to you NOW!
If you are interested in hearing more about this Bodyshop Receptionist or Service Advisor role, please do not hesitate to contact Liam Buffenbarger at Perfect Placement today.
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