About The Role
We are looking for a skilled and experienced administrator to join our team within Children's Services. The role will provide high-quality and invaluable support to our childcare and education settings across England in a demanding but rewarding environment.
The Early Years Alliance is one of England’s largest voluntary providers, and we are keen for an enthusiastic and like-minded individual to be part of our journey. Join us in this exciting role and make your next adventure with the Early Years Alliance.
Being the voice of the Early Years sector is a passion that drives every part of the Charity, and this is a unique opportunity to become a part of that and make a real difference to the families we support.
This fantastic opportunity will provide essential administration support to a portfolio of children's childcare and education settings. This is a hybrid role with 2 days based at our Leicester office, working collaboratively with settings and a team that operates across England. Excellent written and oral communication skills, adaptability, and a proactive approach are a must for this role.
If you need or want to work flexibly, come and talk to us to explore what is possible. If we can make it work for the Alliance, we can make it work for you.
What we offer:
* 26 days annual leave plus 8 bank holidays
* Birthday leave, so you can have a day off for your birthday dedicated to you and your well-being
* A dedicated mental health First Aider to support your mental well-being
* Access to our Employee Assistance Programme, which includes 24/7 helpline access to confidential counselling sessions, plus discounts and wellbeing resources
* A generous workplace pension scheme
* Extensive training and career progression planning, including access to our Learning Management System (LMS)
* Additional annual leave for long service
* Enhanced sickness pay and paid bereavement leave
* A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you referred to the Alliance takes up a role in the charity
* Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
Main duties:
* Maintain, organise, and develop office systems and deal with all basic operational enquiries
* Provide a high standard of customer service to both internal and external stakeholders
* Process recruitment requests, create interview schedules, and upload necessary paperwork on EPLOY (recruitment system) within the department
* Take minutes and support the administration of meetings
* Ensure the maintenance of accurate administrative records and the submission of reports to meet required formats and deadlines
* Full responsibilities are detailed in the job description
Essential criteria:
* Experience of providing administrative support in a busy function
* Good customer service skills, including dealing effectively and courteously with telephone calls, emails, and written correspondence
* Ability to maintain appropriate records and experience of collecting, collating, and presenting statistical information
* Experience of taking minutes and/or notes at meetings
* Ability to use Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Internet Explorer or equivalent, and a cloud-based storage system
Hours per week: 35
Weeks per year: 52
Virtual interview date: TBC
Once established in the role, there is an option for a hybrid-working arrangement which will consist of 2 days in the office and 3 days at home.
This is a rolling advert, and candidates will be considered as and when applications are received.
Please note our virtual interviews take place via Microsoft Teams; you may need to download this prior to your interview.
About The Service
The Alliance is committed to safeguarding and promoting the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation.
The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment.
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