Newcastle, UK
Octopus Energy UK – Acquisition /
Full-time /
On-site
Octopus Energy Business has exciting opportunities to join our field team, helping small businesses. Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.
We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We're focused on making energy greener and better, for everyone - both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!
Here at Octopus, we’re working hard to reinvent face to face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.
What You'll Do:
* Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business.
* We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch.
* Engage with customers via various channels, primarily at their business, as well as showcasing our services at venues, events, and business expos and conferences around the country.
* Help shape the small business products we offer; feedback we receive from customers helps us build new tariffs, launch new initiatives, and make changes to our existing tariffs.
* Enhance the customer experience; we’ll provide you with the tools to discuss domestic energy, solar, heat pumps, and many more additional services.
What You'll Need:
* Ability to self-motivate and work autonomously, as our Business Energy Helpers often work in small teams.
* Honest and hard-working approach; our teams love helping customers and each other.
* Previous experience in a B2B role or in the energy industry is advantageous, although not essential.
* Understanding of the business sales cycle, including diary planning and pipeline management.
* Willingness to learn new things and work with a caring team that values communication and support.
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don't have a CV to hand, that's also fine... please attach a short message as your CV just telling us a bit more about you and why you're interested in a career at Octopus Energy!
If this sounds like you then we'd love to hear from you.Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Let us know, and we'll do what we can to customize your interview process for comfort and maximum impact!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. We’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives they bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Industries: Utilities and Environmental Services
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