Regional Sales Development Manager – UKI & South Africa
Sales
Reports to: Vice President of Business Development
Do you have the ambition to join a global leader in a business-critical technology and service industry, and carve a long-term career? ADP is a global NASDAQ-listed organisation that provides cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration. It is also a leader in business outsourcing services, analytics, and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.
Named a "Leader" in payroll business process outsourcing (BPO) services by Gartner.
~ NelsonHall, a global BPO analyst firm, has named ADP as a "Leader" in Payroll Services
~ ADP is named on the Black Enterprise 50 Best Companies for Diversity list.
~ Top-ranked company in Financial Data Services in FORTUNE® magazine's The World's Most Admired Companies®
~ Top Company for Women Technologists
To work closely with ADP’s UK Business Unit, managing and leading a team of 9+ ambitious Sales Development Representatives (SDR) and Lead Development Representatives (LDR) collaborating with Marketing, Operations and Sales teams, to help generate new business opportunities and maintain our company’s position as a global industry leader.
Own all processes of Lead management within territory and drive the success of your team, ensuring a high level of quality and healthy pipeline of new opportunities are delivered to our partners in the field.
Use your experience to support and coach the UKISA Sales Development team, covering Enterprise and Mid-Market sectors, helping them effectively leverage all available means of researching and qualifying of accounts and contacts, while staying on top of trends within the wider market.
Be a true Leader, you will be your team’s facilitator for continuous improvement and development, delivering a high level of continuous performance and engagement.
Act as a thought-leader and drive transformations and necessary process changes, successfully aligning behaviors to business objectives.
Use all available means to support your team, so that they can produce a regular flow of qualified, sales ready Opportunities into Sales Pipeline.
Partner and collaborate closely with the UK Business Unit, Sales VPs, Sales Managers, District Managers and many other departments involved in our success as a company.
Make sure that our Sales Development process is followed correctly by the reps and other partners in the sales-cycle, so that our CRM is always updated and reflecting our efforts.
Hold people accountable and have a high standard of ethics and transparency, to help the team deliver constantly on their commitments.
It is expected you will also hold other useful matrix relationships with the global Sales Development team, so you can stay on top of progress and status across our international team and make sure your voice is part of the Sales Development conversation.
Work in accordance with agreed procedures and specific local regulations and demands.
Organise and attend regular 'one to one' meetings, team meetings, and forecasting meetings, to give/receive feedback, monitor performance/identify training needs. Make performance appraisals, distribute objectives and reports;
Help teammates improve their performance or skill level, by providing them with all necessary help to get back on track with their results.
Take part in company events, conferences, trainings and other meetings as per local initiatives.
Manage your team’s administrative needs (holidays, sickness, specific needs/demands).
Handle escalations or challenging situations in a timely, professional manner, aimed at delivering results and restoring the productivity and performance levels.
Own the SDR and LDR processes for your territory so you will keep workflows, and knowledge management content well documented and regularly updated.
Manage, monitor and coach for daily/weekly/monthly performance and always keep an eye on improving the overall team’s success.
Provide insight and experience, by contributing to and leading projects aimed at innovating and improving on process and procedures for pipeline growth.
At least 2-3 years of management experience, preferably in Sales or Sales Development roles.
Target driven and experience working within Prospecting, Leads and Opportunities in a CRM environment (Salesforce.High degree of comfort in building and maintaining professional relationships and engaging with Senior Leaders and C-Suite contacts.
Understanding of digital communication tools like Social Media, Video or Phone Selling and E-mail Marketing and have been exposed to other technologies used for prospecting and research.
Passionate about pipeline growth and associate development.
Ambitious and driven, a self-starter with high standards of quality, leading yourself and others to over-achieve on your commitments.
Calm, pleasant, flexible attitude, always searching for solutions and new opportunities to learn and grow.
Strong business acumen and commercial awareness.
How you manage a sales team and work on developing skills and performance.
Details about the role of social media and digital tools in today’s outbound sales environment.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.