Are you looking for a new and exciting opportunity working in Social Care?
We have a full time Financial Assessment Officer position in our Adult Support Services Financial Assessments and Benefits (FAB) Team, based at Shire Hall in Gloucester.
Our role is an important part of supporting the care sector as we work with people receiving a service and their families to ensure they are fairly assessed and pay what is needed for the care they and their loved ones receive. As a Financial Assessment Officer you will contact people by telephone, email and post to gather information in order to undertake financial assessments regarding the costs they will pay towards their Social Care. You will provide advice and assistance to our customers or their financial representatives to help maximise their Welfare Benefit entitlement and to conduct financial assessments.
We are looking for enthusiastic people with varying experience and knowledge across Adult Social Care.
You will be based at Shire Hall in Gloucester and we work flexibly with a mix of office and home working. You can be confident of becoming part of a welcoming, supportive, passionate, innovative and very experienced team.
About you
We are looking for people who are professionally curious and can maintain a high level of confidentiality.
You should have financial experience with the ability to complete complex calculations. You will have an up to date working knowledge of the benefits available to the residents of Gloucestershire.
You will have experience working with customers, ideally in the health and social care sector.
You will be a strong communicator and should be self-motivated, pragmatic and resilient. You will be confident using IT, especially spreadsheets.
We also want people who can be flexible and adaptable in their practice.