Job Title: WK Events Manager
Days/Hours: This is an 18-22 hour/4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off-peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times.
Location: SW18 based and other locations (on events). London locations + outside of London events travel.
Salary Offered: £15ph (admin and small events). Up to £20ph (larger events).
Reporting to: Ops Manager/MD.
Requirements: Full UK Manual Driving License, confident driver with various vehicles.
OVERVIEW OF WELL KNEADED
Company Overview: Well Kneaded Ltd is a unique farm-table pizzeria, events company, and charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates, and top-quality drinks. We’ve won awards recognizing our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team.
OVERVIEW OF EVENTS ROLE
The events manager role combines client and on-event management with business development and event ops. It is a hands-on role for someone who wants a great combination of management & office-based work with practical on-event management. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organized, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events, and corporate workshops. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organization.
Responsibilities
PRIMARY:
1. Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings.
2. Clarify with the client and put in place specific requirements for event logistics and staffing.
3. Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed.
4. Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/clients and working with online platforms to market our events offerings.
5. Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria.
6. Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this.
7. Weekly meetings with Events/Ops team to discuss anything events based.
8. Manual handling of events equipment and food.
SECONDARY:
1. Grow our KERB opportunities as well as our regular client database and communications/marketing strategy.
2. Take responsibility for events P&L (after 6 months in role).
3. Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/mums groups/venues, etc).
4. Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget.
5. If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house.
6. Add posts directly to Instagram/Facebook that are pertinent to events/the team and also the pizzeria if required.
Position Type: Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/day to day ops focus.
EXPECTATIONS & LIMITING FACTORS:
1. Be able to handle emergencies and last-minute changes of plan under pressure.
2. There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar).
3. The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this.
4. Being able to confidently drive a manual vehicle.
PERSON SPECIFICATION:
1. The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation.
2. Previous experience in events or managing/leading a team, including examples of responsibility for running events from start to finish.
3. Proficient in Microsoft Office, especially Word, Excel, and Powerpoint.
4. Confident to take initiative and is proactive in project and event management.
5. Highly organized and excellent at planning.
6. At least an active interest in sustainability.
7. Strong in both written & verbal communication.
8. UK Drivers License - confident to drive multiple vehicles including a vintage van.
9. Strong relational skills.
PERKS/ BENEFITS/ HOLIDAY
29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 day/year worked with WK after year 2, up to 4 extra days) pro rata if not full time. 6-8 weekly reviews with line manager. Friends and family discount (20% off bill when you eat in with f&f). Christmas day & Easter Sunday off. If full time- Management/Leadership training plus up to 2 team days per year. Free delicious food. Being part of a team who champions each other. 2 Complimentary tickets per year for friends and family to in-house events. Seeing transformation in the lives of young people. Pension contribution and sick pay.
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance.
Pay: £15.00-£20.00 per hour.
Additional pay: Yearly bonus.
Benefits: Additional leave, Canteen, Casual dress, Company events, Company pension, Discounted or free food, Employee discount, Flexitime, Paid volunteer time, Sick pay, Store discount, Work from home.
Schedule: 10 hour shift, 12 hour shift, 8 hour shift, Day shift, Holidays, Monday to Friday, Overtime, Weekend availability.
Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required).
Experience: Event Management or Leadership: 1 year (preferred).
Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required).
Work authorisation: United Kingdom (required).
Work Location: Hybrid remote in South West London.
Expected start date: 06/01/2025.
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