Salary Details: Up to £26,000 with performance based bonus.
Steel Cactus Recruitment are recruiting for a Telephone Collections Agent for our client based in Sheffield S6.
This is a permanent opportunity working for a well-established business that works alongside some of the largest retail, banking and commercial businesses in the UK to help recover overdue debts and arrange payment solutions.
Job Type: Permanent
Salary: up to £26,000 + monthly bonus based on your performance
Shift Pattern: 37.5hours a week Monday to Friday shift times between 8am to 8pm.
Duties will include:
•Managing inbound and outbound telephone calls from businesses and individuals to recover outstanding debts.
•Handling difficult conversations remaining sensitive and professional at all times.
•Keeping systems up to date and accurate at all times as per the conversations had.
•Following strict processes and guidelines in regards to debt collection.
•Striving to achieve targets individual and as a team.
The ideal candidate:
•Previous experience of working in a call centre or credit control type role is essential.
•Great communication skills both verbally and written.
•The ability to strive towards targets – earning more money based on your achievements.
•Strong IT skills with the ability to quickly pick up new systems and databases.
•Strong problem solving abilities.
If the above role sounds like something of interest please apply and a member of the team will give you a call.
Skills Required
Target Driven
Exceptional Communication Skills
Great Problem Solving Skills
Previous expereince in a call centre or credit control environment