Key Responsibilities: Order Processing & Supplier Coordination Efficiently process sales orders, ensuring all details align with client requirements for IT hardware, software, and services. Liaise with suppliers to confirm product availability, secure pricing, and manage delivery schedules. Prepare and issue invoices, delivery notes, and ensure accurate documentation for seamless order fulfilment Other responsibilities: Client & Sales Support Act as a primary point of contact for client enquiries, offering prompt information on order status, product specifications, and delivery timelines. Work to resolve client issues swiftly, involving internal teams or suppliers as needed to maintain high client satisfaction. Assist the sales team by preparing quotations, managing follow-ups, and organising client meetings or presentations. Database & Inventory Management Maintain up-to-date client records and sales data in the CRM, ensuring data accuracy and compliance with data protection guidelines. Support inventory management by tracking stock levels and providing sales reports to assist with purchasing and stock control. Generate regular sales reports, analysing data to support the sales team’s forecasting and planning efforts. Coordination with Cross-Functional Teams Collaborate with finance to ensure timely invoicing, payment tracking, and reconciliation of orders. Coordinate with the technical and logistics teams for delivery or installation schedules, as required. Work alongside marketing to support product launches, promotions, and client engagement initiatives. Administrative Tasks Manage calendars, appointments, and diaries for the sales team. Organise and track logistics for product deliveries and installations. Maintain documentation on supplier agreements, product warranties, and client specifications. Qualifications 2 - 4 years of experience in sales administration, customer service, or administrative roles, ideally in the IT sector or similar. Familiarity with IT products and services, including an understanding of software, hardware, and product warranties. Strong skills in MS Office (Excel, Word, PowerPoint) and experience with CRM systems. Exceptional organisational skills and attention to detail. Excellent written and verbal communication skills, with a customer-oriented approach. Ability to multitask effectively in a fast-paced environment and to collaborate across departments. This role is a full-time position, office-based with potential for remote working flexibility paying £27K- £37K. May require occasional travel to attend client meetings or industry events