Deliver world-class customer service to high-profile clients, building strong relationships, anticipating needs and providing exceptional support.
* Onboard new clients, manage customer expectations and ensure timely order fulfillment.
* Support Business Development Managers with account growth and ongoing customer care.
* Collaborate with other departments to meet customer needs and requirements.
* Translate customer enquiries and orders into workable solutions for Technical Sales Administrators.
* Handle customer queries regarding orders and deliveries.
* Required skills and experience:
* Print industry or label manufacturing experience.
* Target-driven with a passion for sales.
* Excellent communication and interpersonal skills.
* Possession of customer service skills and ability to build strong customer relationships.
* Self-motivated and able to work autonomously.
* Positive and professional team player.
* Strong IT, attention to detail and administration skills.