Job Title:
Schools IT Infrastructure Manager
Atlas Support is seeking a highly skilled and experienced Schools IT Infrastructure Manager to join our team in Greater London. If you have a strong background in IT and a passion for delivering exceptional support services, we encourage you to apply for this exciting opportunity.
About the Role
We are looking for a talented IT professional to oversee technical support operations, manage IT resources, and troubleshoot issues in the educational sector. As a Schools IT Infrastructure Manager, you will be responsible for the operational delivery of IT services, managing a team of IT professionals, and ensuring an excellent customer experience.
Key Responsibilities
* Manage a team of senior, onsite, and offsite school technicians.
* Ensure an excellent customer experience and drive change if needed.
* Delegate duties within your team.
* Ensure tasks meet our client's compliance standards.
* Maintain all documentation and licenses necessary for IT equipment.
* Support your team to ensure they have the tools and training needed to undertake their roles.
Essential Qualifications and Experience
* Previous successful experience of delivering an IT operational service model within the Education sector.
* Knowledge of providing a range of IT services and solutions for the Education sector.
* Experience of managing an IT team within a school environment.
* Exceptional IT skills spanning a wide variety of areas including Windows Server Administration, Virtualization technologies, and Microsoft 365 administration.
Person Specification
* Excellent written and verbal communication to both technical and non-technical colleagues.
* The ability to form excellent working relationships with colleagues.
* Good customer services skills.
* Comfortable managing a team, and helping to develop the people within your team.
What We Offer
We offer a competitive hourly rate of £30.00-£35.00, 30 hours per week, and free on-site parking. If you are a motivated IT professional looking for a challenging role, we encourage you to apply for this exciting opportunity.