As Ruby Energy continues its growth in 2024, we have a new and exciting role available for a Sales Support Administrator to join our diverse team based at our offices in Thornton – Cleveleys, Blackpool.
As part of the Sales Operations team, the Sales Support Admin will be responsible for assisting with back-office support and general sales-related admin tasks. A large proportion of the role will be dealing with inbound inquiries, scheduling meetings & maintaining sales records.
Ideally, you'll have experience in a sales environment and have a close eye for detail. You'll also be able to prioritize specific tasks and apply strong sales initiatives.
Main Responsibilities (but not limited to):
* First point of contact for all phone enquiries
* Input live data into multiple systems
* Data Analysis on Debt & Energy Visits
* Process Contracts & LOAs for multiple suppliers
* Provide live information to Field Agents on the road
* Provide live information to Suppliers
* Manage Multiple Inboxes
* Review appointments pre and post visit and provide feedback to managers
* Escalate accounts through multiple departments
Skills & Qualifications:
* Outstanding organisational and time management skills
* Expert interpersonal skills
* Excellent verbal and written communication skills
* Self-motivated, self-directed, and willing to accept responsibility for results
* Sets high goals and standards for self and others in the organisation
* IT Literate and proficient in Microsoft Excel, Outlook, and Word
* Excellent written and oral presentation skills
* Will be comfortable operating in an environment of constant change
* Numerate and accurate with ability to solve detailed problems and use own initiative
* Basic energy and debt knowledge
* Skilled in Junifer, Big Change, UD, Teams, XOSERVE/ECOES, Max Contact (Preferred not necessary).
Competencies & Behaviours:
* Self-starter and able to identify & develop solutions
* Committed to professional development
* Attention to detail
* Driven by a desire to make improvements
* Able to work in a fast-paced environment.
Benefits:
* Working hours - Monday to Friday
* Buy & Sell Annual Leave Scheme
* Employee Assistance Programme (EAP)
* Access to Employee Health Scheme
* Career development
* Employee Recognition Incentives
* Company events
* Monthly dress down days
* Tea & coffee facilities & On-site Canteen
* Local discounts / benefits
What you need to do now…
If you would love to join us as our new Sales Support Administrator, we encourage you to apply now!
Job Type: Full-time
Pay: £24,000.00 per year
Experience:
* Administrative: 3 years (preferred)
Work Location: In person
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