About the role
As an Operational Support Coordinator, you’ll work closely with the management team within the shop providing support on in-store projects, activities, and personnel-related tasks. You'll also play an active role in recruitment for the shop, helping to facilitate assessment centres and interviews.
The work you do will play a big part in ensuring other Partners can be on the shop floor offering the best shopping experience for our customers.
Key Responsibilities
1. Delivering accurate, timely Partner information which supports shop operations, ensuring personnel activities are completed appropriately and effectively.
2. Providing administrative support to the shop.
3. Supporting managers in ensuring a safe working/shopping environment is adhered to.
4. Facilitating and managing the end-to-end recruitment process for the shop including interviews and processing offers of employment.
5. Handling confidential personnel information in a sensitive and confidential way.
6. Providing and managing Partner-related data to ensure that legal requirements are met and that the support provided adds value.
Essential skills/experience you'll need
1. Experience with stakeholder management.
2. Excellent influencing and organisational skills.
3. Excellent communication skills dealing with third parties and stakeholders on a day-to-day basis.
4. Multiple management of projects, demonstrating strong attention to detail.
Desirable skills/experience you may have
1. An understanding of Health and Safety within a retail environment.
2. Experience in budget management.
3. Experience of end-to-end recruitment processes.
4. Note-taking skills for formal meetings such as disciplinaries.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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