Job summary Work in collaboration with Bevan colleagues to deliver a coordinated and high-quality service that proactively encourages service users to access and engage with community support. To work as part of the Health Inclusion Outreach Team through attendance at Shelters, Soup Kitchens, Volunteer/Charity Sector locations, HMO accommodation and more. Main duties of the job Manage safeguarding concerns appropriate to your role and level of training. To plan, develop and facilitate group and 1-2-1 sessions. Offer comprehensive support to empower people to take control of their health and wellbeing. They will spend time with service users to help them to focus on what matters to me and connect them to community groups and statutory services for practical and emotional support. The role is not intended to support individuals long term, but to help them to understand how they can support themselves better by exploring barriers to improved mental, social, and physical health. Manage a caseload of clients through assessment to onward referral, working with clients identified by the clinical team. They will provide ongoing support to promote engagement with identified services and achievement of goals. Contribute to the development of the service and participate in support, supervision and training as required. The role is a non-clinical role, however the post holder will receive support from a clinical mentor. Contribute to the education of staff within the network and maintain details and grow working knowledge of sources of support in the community. About us Bevan Community Benefit Society is a growing, progressive and award winning Social Enterprise. We are an integrated health and social care model that provides a holistic approach to health and wellbeing to vulnerable groups throughout Bradford, Leeds, Wakefield, Calderdale & South Milford. Date posted 06 November 2024 Pay scheme Other Salary £25,854 to £27,460 a year Contract Permanent Working pattern Part-time Reference number B0221-24-0013 Job locations White Rose House West Parade Wakefield WF1 1LT Job description Job responsibilities Develop trusting relationships with service users, giving them time to focus on their assets and what matters to them and providing them with personalised help to take control of their health and wellbeing, live independently and better understand the impacts of their lifestyle choices. Undertake holistic client needs assessments using a wellbeing template, pre and post interventions, to understand the impact on the clients wellbeing. Support, training and supervision will be given. Support a caseload of clients for whom wellbeing support and mentorship might offer improved outcomes. With the team, proactively identify people who would benefit from this type of help and manage and regularly review your caseload to accommodate urgent referrals for support as required, referring out to community support services as soon as possible. With clinical support, develop a strong awareness and understanding of when it is appropriate or necessary to escalate care back to the GP or other care professionals when the persons needs are beyond the scope of the wellbeing mentor e.g. when there is a mental health need requiring a qualified practitioner. Following an agreed period of case management, refer clients on to the voluntary sector or local community support services where appropriate. Make recommendations on where a non-clinical approach might support the patient better or complement existing clinical interventions and improve outcomes. To be pro-active in maintaining personal and professional learning and development and identify own training needs as they arise. To attend team meetings, away days and other similar events. To participate fully in regular one-to-one supervision sessions and in an annual performance appraisal. Work as part of the team to seek feedback, continually improve the service, and contribute to business planning. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Ensure compliance with all relevant policies and procedures in relation to health and safety, equal opportunities, safeguarding, lone working, customer service, data protection and confidentiality. Job description Job responsibilities Develop trusting relationships with service users, giving them time to focus on their assets and what matters to them and providing them with personalised help to take control of their health and wellbeing, live independently and better understand the impacts of their lifestyle choices. Undertake holistic client needs assessments using a wellbeing template, pre and post interventions, to understand the impact on the clients wellbeing. Support, training and supervision will be given. Support a caseload of clients for whom wellbeing support and mentorship might offer improved outcomes. With the team, proactively identify people who would benefit from this type of help and manage and regularly review your caseload to accommodate urgent referrals for support as required, referring out to community support services as soon as possible. With clinical support, develop a strong awareness and understanding of when it is appropriate or necessary to escalate care back to the GP or other care professionals when the persons needs are beyond the scope of the wellbeing mentor e.g. when there is a mental health need requiring a qualified practitioner. Following an agreed period of case management, refer clients on to the voluntary sector or local community support services where appropriate. Make recommendations on where a non-clinical approach might support the patient better or complement existing clinical interventions and improve outcomes. To be pro-active in maintaining personal and professional learning and development and identify own training needs as they arise. To attend team meetings, away days and other similar events. To participate fully in regular one-to-one supervision sessions and in an annual performance appraisal. Work as part of the team to seek feedback, continually improve the service, and contribute to business planning. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Ensure compliance with all relevant policies and procedures in relation to health and safety, equal opportunities, safeguarding, lone working, customer service, data protection and confidentiality. Person Specification Additional Requirements Essential A commitment to an enabling solution focused approach to promote independence in service users. A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations. A demonstrable commitment to personal professional development. A commitment to equality of opportunity for all and promoting anti-discriminatory practices. Qualifications Essential GCSE grade A-C or equivalent in English & Maths. Desirable Qualifications in health, social care or other related subject. Experience Essential Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community-based work with socially excluded groups. Experience referring to local support agencies. Experience of assessing need and working within time-limited interventions to promote and support change. Experience of planning, facilitating and evaluating workshops / groups, focused on self-help. Desirable Experience of working with health inclusion groups including Asylum Seekers and Refugees, people experiencing homelessness and the Gypsy, Traveller, and Roma communities. Special Knowledge & Skills Essential A sound knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area. Excellent communication skills, both verbally and in writing. IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems. Desirable The ability to speak an Eastern European, African, or Middle Eastern language. Knowledge of how to work within the biopsychosocial framework. An understanding of Trauma Informed Care. Valid UK Driving Licence & Use of Car Essential Valid UK Driving Licence & Use of Car Person Specification Additional Requirements Essential A commitment to an enabling solution focused approach to promote independence in service users. A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations. A demonstrable commitment to personal professional development. A commitment to equality of opportunity for all and promoting anti-discriminatory practices. Qualifications Essential GCSE grade A-C or equivalent in English & Maths. Desirable Qualifications in health, social care or other related subject. Experience Essential Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community-based work with socially excluded groups. Experience referring to local support agencies. Experience of assessing need and working within time-limited interventions to promote and support change. Experience of planning, facilitating and evaluating workshops / groups, focused on self-help. Desirable Experience of working with health inclusion groups including Asylum Seekers and Refugees, people experiencing homelessness and the Gypsy, Traveller, and Roma communities. Special Knowledge & Skills Essential A sound knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area. Excellent communication skills, both verbally and in writing. IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems. Desirable The ability to speak an Eastern European, African, or Middle Eastern language. Knowledge of how to work within the biopsychosocial framework. An understanding of Trauma Informed Care. Valid UK Driving Licence & Use of Car Essential Valid UK Driving Licence & Use of Car Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bevan Community Benefit Society Address White Rose House West Parade Wakefield WF1 1LT Employer's website https://wearebevan.co.uk/ (Opens in a new tab)