Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Key Account Manager. This is a permanent position located in out Byres Road, Glasgow office. You'll enjoy a workweek of Monday to Friday 9am - 5pm. The salary ranges from £26,000 £27,500. Job Purpose & Overview Key member of the Glasgow office team. Provide support to Portfolio Manager overseeing the management of a specific portfolio of properties Act as key contact for portfolio client Key Accountabilities & duties Build strong working relationship with Portfolio landlords and their employees. Work closely with the Portfolio Manager and team to ensure that properties are ready, marketed and new tenants are secured in a timely manner. Update clients on properties where tenants give notice Visit properties to confirm suitability for remarking and provide client with advice on any work required Prepare property adverts and send links to client when property marketed. Update clients on viewings and interest in properties and update tracker reports Provide weekly updates in excel format around property updates as well as rent role and arrears. Work closely with Accounts team to have updates on rent arrears. Work with accounts and clients to regularly review rents. Attend weekly in person meetings to discuss portfolio. Provide an overview of checkouts carried out by the portfolio property managers and make recommendations to clients whilst liaising with the end of tenancy team. Provide an overview of inspections carried out by the portfolio property managers and make recommendations to clients whilst liaising with the maintenance team. Arrange access for property inspections / valuations / viewings Undertake ad hoc request from clients We're not just looking for someone who fits our team; we want to be a good fit for you too We're looking for individuals with qualities such as:- Lettings / Property Management experience (min 2 years) ARLA / Letwell qualification - desirable Excellent communication skills (written and verbal) Full Driver’s license Use of own car Good IT skills including MS Office Suite. Legal Right to Work in the UK At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too Our company socials bring our people together. So, work hard, and then socialise even harder We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today