We're hiring: Cloud Administrator Location: Leicester | Hybrid Full-time, permanent | Competitive salary and benefits If you’re a highly-motivated individual who thrives on a challenge, then this role could be for you We're looking for a talented individual with great problem-solving skills to join our team to support, maintain, and optimise our cloud infrastructure and services. As a Cloud Administrator, you'll play a key role in our Cloud Infrastructure team, providing expert support and administration of our systems while ensuring optimal performance, security, and reliability across all our sites for a primarily Microsoft-focused environment. What we're looking for Experience Minimum three years in system administration (AZ-104 Azure Administrator certification is a plus) Strong IT networking background (CompTIA Network is a plus) Minimum two years working with Microsoft Azure IaaS and PaaS solutions Experience administering Windows Server and Microsoft 365 applications Background in providing third-line technical support and problem resolution Experience with system monitoring, patching, and maintenance cycles Skills Excellent organisational and prioritisation abilities Strong communication skills across all levels of the organisation Self-motivated with the ability to work independently while also collaborating effectively in a team Calm, confident approach to problem management, especially during critical incidents Adaptable and flexible with a solutions-focused mindset What you'll be doing ✅ Providing third-line support by handling escalated tickets from the Service Desk in a timely manner ✅ Maintaining ‘business as usual’ for all infrastructure systems through regular monitoring, patching, and updates ✅ Optimising server environments for performance, security, and scalability ✅ Documenting procedures and following change management processes ✅ Scheduling and implementing maintenance cycles for servers and applications ✅ Monitoring and reporting on system performance and health ✅ Assisting cloud engineers with project work as needed ✅ Managing internal projects for upgrades and maintenance lifecycles ✅ Participating in an on-call rotation to ensure 24/7 coverage for critical systems Why join us? This is an excellent opportunity to enhance your cloud and infrastructure skills while working with a collaborative team focused on maintaining and improving our technology foundation. You'll have the chance to: Grow your expertise in modern cloud technologies and infrastructure management Develop your career with clear paths for advancement within our IT organisation Work flexibly with our hybrid work model, balancing office and remote options Enjoy a competitive and flexible benefits package, with a wide choice of options available As part of our Cloud Infrastructure team, you'll collaborate closely with both technical specialists and business stakeholders to ensure our systems meet the evolving needs of our organisation. Reporting structure This position reports to the Cloud Infrastructure Manager and works collaboratively with the wider IT team, including the Development team and Service Desk. ✨ Apply now to join our team and contribute to the ongoing success of our cloud infrastructure while developing your skills and career in a supportive environment.