The Role:
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Sales Assistants who will be working in our brand new store in Norwich, opening in January!
There are various contracts available at 16, 12 and 8 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends; some weekday availability is also desirable. Please confirm your full availability in your application.
What you will be doing:
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us, so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Additionally, you will ensure high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
As well as all the core benefits, UK Retail colleagues also get the following:
1. Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
2. Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
3. Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
4. Fun fund for parties, treats, social activities and team building events.
5. The Tyrwhitt Academy for professional development, including product knowledge, customer service training and apprenticeship level qualifications.
Who we are:
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago, and whilst Charles Tyrwhitt is still famous for proper shirts, we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion.
At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need.
‘I am Proud and Free to be me!’
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
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