Moody's West Midlands, England, United Kingdom
General Manager
Join the team at Moody’s - Hagley’s brand new, independent neighbourhood coffee shop and bar
Are you a natural leader with a great personality? Passionate about drinks, food and bringing fresh ideas to the table? If so, Moody’s is looking for a General Manager like you.
Who we are
Moody’s is a brand new, independent neighbourhood hangout in the heart of Hagley village, initially bringing together specialty coffee, craft beer, cocktails, wine and shortly after, casual dining options focusing on brunch-style options and really good pizza. At Moody’s, we’re all about doing things differently — we source the best products from our favourite independent suppliers, bringing a fresh take to the usual experience.
What we’re looking for
We’re looking for someone to oversee the daily operations at Moody’s and will treat it as their own — someone ready to make a real impact and work with us to create something unique. This role requires a proactive approach to managing staff, enhancing customer satisfaction, and driving the overall success of the business. We’re looking for a General Manager who…
* Is a natural leader with an infectious energy that motivates the team
* Is passionate about food and drink – you love everything about hospitality and know how to create an unforgettable guest experience
* Is creative and thinks outside the box with fresh ideas to elevate the brand
Your skills and experience
* Minimum 2 years proven experience as a General/Senior Assistant Manager or similar leadership role in a high-energy hospitality venue
* Good knowledge of food, drinks and industry trends
* Ideally a fully trained, kick-ass barista and experienced in bartending
* A good understanding of managing a commercial kitchen and achieving a 5H with the EHO as well as internal audits
* If not already, have the ability to become a personal license holder
* Level 2 in food safety (preferred) to be able to oversee food preparation processes and ensure quality and adherence to food safety regulations
* Supervise daily operations, ensuring compliance with company policies and procedures
* Manage inventory levels and order supplies as necessary to maintain operational efficiency
* Ability to drive sales and manage budgets effectively. The confidence and skill to deliver on all KPIs
* Full understanding of Health and Safety/Food Safety management systems
* Naturally passionate about delivering an awesome guest experience and leads by example
* A good understanding of current HR responsibilities in an ever-changing workplace
* Passionate about training and developing your team so they work with you and not for you
* Hands-on, proactive, and thrives in a fast-paced environment
* Must be able to drive and have use of a car
What’s in it for you?
* 28 days holiday
* Performance-related bonus, paid quarterly
* An extremely rare opportunity to join a brand new business to help build and grow the brand from day one
* Creative freedom to bring fresh ideas and innovation
* Build and develop your very own team
If you think you’d be the perfect fit for Moody’s, we’d love to hear from you! Deadline for applications: Friday 21st March 2025.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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