Job summary
1. The MNVP Maternity Lead/Neonatal Lead role is to act as a conduit linking the thoughts and feelings of service users to staff across the ICB via the LMNS who can enable change and escalate concern to relevant organisation.
2. The MNVP Lead is responsible for delivering the agreed objectives of the MNVP as set out in the annual workplan and is expected to use their influence to drive the delivery of highly effective and visible outcomes. The lead will ensure that the MNVP is represented at local, regional and national maternity and neonatal meetings and events and provide independent challenge and scrutiny based on evidence gathered from parents/carers and professionals from the projects.
3. The post holder will assist professionals to identify and engage with pregnant women/service users, parents and their families at every level of change to enable authentic co-production.
4. The post holder will support the LMNS and their Trust to ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.
This will be a job share position where one role will be maternity lead and the other being the neonatal lead. The hours will be split between the two roles and the recommended split would 30 hours for the maternity lead and 15 hours for the neonatal lead. Please indicate which role you are applying for within your application.
Please note this vacancy is subject to confirmation of pay banding.
Main duties of the job
5. The post holder will support the LMNS and their Trust to ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.
6. Be the main contact person for initial enquiries and delegation of work to the MNVP members. The MNVP Maternity Lead/Neonatal Lead will build strong influential relationships with providers, commissioners and local system partners at all levels, to ensure the voices of families are heard.
7. Seek to recognise, understand and feedback the voices of families to influence quality, safety and productivity of maternity and neonatal services. Especially those voices of marginalised and disadvantaged groups and communities to ensure accessibility of all services.
8. Act as a leader for change and a critical friend to professionals to ensure all activities and plans are effective, in line with current evidence and reflective of feedback gained through engagement with service users.
9. Recruit/induct volunteer service users and ensure they have access to appropriate training in order for the MNVP to deliver the agreed workplan.
10. Attend and chair formal MNVP meetings (no fewer than 4 a year) and ensure all stakeholders can contribute to this meeting.
11. To be aware of national reports, guidance, and policy to ensure work locally aligns and delivers the required outcomes.
About us
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the million people who live in Hertfordshire and West Essex.
It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Please note the job description and person specification is subject to consistency panel approval.
Person Specification
Knowledge, Training and Experience
Essential
12. Recent or current service user to maternity and/or neonatal services within the last two years or post - graduate degree in Management Studies or equivalent
13. Significant experience of successfully operating in a politically sensitive environment
14. Demonstrated experience of co - ordinating projects in complex and challenging environments including working with a wide range of people from different backgrounds and organisations to influence, plan and implement a programme of transformation and quality improvement work.
15. Experience of managing risks and reporting
16. Proven ability to work under pressure, prioritising workloads and meeting deadlines
17. Experience of monitoring budgets and business planning processes
18. Understanding of the public sector
19. Experience and/or understanding of national, regional and local drivers for transformation and quality improvements across maternity and neonatal services
Communication Skills
Essential
20. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
21. Experience of creating and giving presentations to a varied group of internal and external stakeholders.
22. Experience in managing challenging conversations with a variety of stakeholders.
23. Demonstrate willingness and ability to challenge existing practice
24. Good verbal/written communication skills
25. Good delegation, people and workload management skills
Analytical
Essential
26. Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
27. Ability to prepare and produce concise, insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
28. Experience of setting up and implementing internal processes and procedures
29. Knowledge of Financial Systems monitoring budget management, processing invoices and procurement
30. Ability to understand the link between strategic decisions and direct service users and their families experience of care