Job Title: School-Based IT Technician
Duration : 6 months intially - with an opportunity to go permanent
Rate: £150-175 per day.
You must be able to drive and have your own vehicle.
A DBS / CRB is required for this role.
Overview:
We are seeking a proactive and customer-focused IT professional to provide on-site technical support across school environments. The role involves scheduled and ad-hoc visits to resolve technical issues, maintain IT systems, and support teaching staff with technology. This position is ideal for someone with strong IT troubleshooting skills and a commitment to exceptional customer service.
Key Responsibilities:
* Serve as the in-house IT technician for multiple schools, addressing technical issues and providing tailored advice.
* Own and resolve issues efficiently, ensuring clear communication and client satisfaction.
* Maintain accurate documentation of school IT infrastructure, updates, and support activities.
* Provide first-line support and escalate server issues as needed.
* Install and configure hardware, software, and peripherals, adhering to licensing and security standards.
* Manage school networks, including backups, user accounts, and antivirus updates.
* Offer guidance on web filtering, email filtering, and Firewall setups.
* Support teaching staff in using IT equipment and ensure adherence to school policies.
* Maintain and monitor IT assets, ensuring systems remain functional and secure.
* Liaise with senior management and feedback opportunities for service improvements or upgrades.
Essential Skills:
* IT troubleshooting and support experience.
* Proficiency in Microsoft Windows and Office applications.
* Knowledge of Active Directory, Group Policy, and basic networking (LAN/WAN, DHCP, DNS).
* Familiarity with filtering, safeguarding software, and mobile devices (iOS/Android).
* Experience with Microsoft Windows Servers and networking technologies (Cisco, D-Link).
* Strong communication, organizational, and time management skills.
Desirable Skills:
* Windows Server 2012-2016 administration, SQL maintenance, and VMware/Hyper-V knowledge.
* Experience with Cisco Meraki, WatchGuard, and Veeam.
Requirements:
* Full UK driving license.
* Enhanced DBS certification.