Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Telford store.
You will be offered a competitive hourly rate of up to £12.64 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
This is a part time, permanent position and you will be contracted to work 20 hours per week.
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
Key Activities:
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completion of associated administrative duties.
3. Offer excellent levels of customer service and have a strong product knowledge.
4. Lead by example, by recommending and promoting complimentary products with each sale.
5. Assisting management in leading the team, to achieve store sales targets and KPI’s.
6. Support team members as and when required.
7. Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
8. Process stock deliveries and store transfers.
9. Deal with customer queries and complaints.
Personal Characteristics:
1. Able to take direction from management regarding additional tasks and duties.
2. Previous supervisory experience including cashing up and banking.
3. Self-motivated, with a positive, can do attitude.
4. Ability to supervise, motivate, coach and work with a team.
5. Strong interpersonal and communication skills.
6. Willingness to approach and serve all customers.
7. The drive to exceed monthly performance targets.
8. Methodical approach to completing daily tasks – including stock SKU management.
9. High levels of attention to detail.
10. The ability to work both individually and as part of a diverse team.
11. The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!
Job Type: Part-time
Pay: Up to £12.64 per hour
Expected hours: 20 per week
Additional pay:
* Commission pay
Benefits:
* Employee discount
* Store discount
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Supervising experience: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 1 year (preferred)
* Management: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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