1. Great company benefits
2. Company progression
About Our Client
Our client prides themselves on providing comprehensive protection services to a wide range of clients, ensuring their peace of mind in times of need. They require someone with strong attention to detail and a customer service background, preferably in the financial field.
Job Description
A Client Support Specialist will:
3. Respond to client enquiries professionally and timely
4. Assist in the application and claims process
5. Maintain accurate client records
6. Work effectively within the Customer Service team
7. Stay updated with company's products and services
8. Escalate complex issues to relevant departments
9. Participate in departmental and company-wide trainings
10. Adhere to industry regulations and company policies
The Successful Applicant
A successful Client Support Specialist should have:
11. Experience in a customer service role, preferably in the insurance industry
12. Strong communication skills
13. Ability to work effectively as part of a team
14. Proficiency in computer skills, including MS Office
What's on Offer
15. A competitive salary of between £25,000 - £30,000
16. Comprehensive Private Medical Insurance
17. Health Cash Plan for Dental, Optical and Physiotherapy
18. Group Life, Income Protection and Critical Illness Cover
19. Mental Health Support and Virtual GP Service
20. A supportive and friendly work environment in Brighton