Business Development Manager
£65,000 to £75,000
40 hours per week, Monday to Friday
Hybrid Working with travel to our site in Wath upon Dearne, Rotherham, South Yorkshire, S63 7ER (1 to 2 days per week)
About Us
Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 2000 people who spend their day helping people.
About the Role
As Business Development Manager, you will implement an effective sales programme and approach that expands on our current client base, strengthens potential new client relationships and actively seeks out other business and supplier opportunities that can drive revenue and margin.
A key responsibility of this role will be to generate and develop new business opportunities through a comprehensive sales cycle. This will include utilising a broad network of industry contacts, introducing and closing new business opportunities.
Your aim will be to build a BPO sales pipeline which will utilise G4S BPO capability in the Public Sector and look to diversify into horizontal markets, such as the Private sector. This will include but not limited to activities, such as Customer Service, Casework, Complaint Handling, Quality Assurance and back-office based functions.
You will partner with multiple internal departments to drive measurable growth results that benefit our business and will work closely with Service Delivery, Support & Enablement, Governance, Client and Bid Management functions.