Manpower are looking for an experienced Customer Service/Warehouse Administrator to join our national client based in Tyseley.
Monday - Friday
£13.25 per hour
08:00 - 18:00 (37.5 hours a week, hours to be agreed)
Temporary on going
MUST HAVE PREVIOUS EXPERIENCE IN A WAREHOUSE ADMIN POSITION
Interviews to take play Thursday 19th and Friday 20th December
Main Duties:
Primary responsibility will be the entry and processing of data within the customers SAP system.
Claim handling and reporting via customers SAP system.
Undertake investigations of claims between both customer system and own system for discrepancies, shortages and damages of both outbound customer deliveries, inbound supplier receipts, and on-site stock issues.
Monitor, investigation, and rectification of any EDI orders failure, primarily via SAP or escalate to SAP help desk where required if not resolved.
Daily communication with the customers Service and Logistics teams and ensure service excellence.
Provide timely updates to the customer via the SAP system, or via email, Teams, and telephone.
Act as the primary contact with the customers Service and Logistics Teams
Participate in site meetings and client conference calls, as required.Requirements:
Experience data entry and using SAP, or equivalent systems (such as order management, or global freight systems).
Numeric and a confident compiling information and data.
Ability to understand and execute new processes.
Excellent knowledge of MS Office features especially Excel.
Confident communicator, written and oral.
Friendly interpersonal skills.
Understand and respect the company confidentiality and compliance guidelines (code of conduct).
Strong affinity with required client quality standards.Please apply now