Job Title : UI/UX Designer Domain : UI/UX Design, Fintech, Financial Services, Payments Location : London / Hybrid (in office 3 days a week) Term : Permanent / Full-time Reports to : Chief Product Officer (CPO) About us B4B Payments is part of the Banking Circle Group, a 1,000 person ecosystem owned by the EQT investment organisation, which also includes Banking Circle (global payments, accounts, liquidity, and FX for financial institutions and regulated businesses), YOULEND (revenue-based financing), and NOTYD (business BNPL). B4B Payments is a fast-growing BaaS (Banking-as-a-Service) and embedded payment services provider offering card issuing and BIN sponsorship, and accounts, payments and FX to businesses, with the tools, APIs and infrastructure to allow clients and partners to build cutting-edge financial services. The B4B Payments leadership team has extensive payments experience, and is committed to driving continued growth and scale as we expand internationally, with a presence in the UK, Europe and US. We operate as an independent affiliate of Banking Circle, and while we are separate companies, we work closely together to deliver a market-competitive, and continually evolving product offering that augments established EMI licensed cards capabilities from B4B Payments with world-class payments, accounts and FX capabilities from Banking Circle. We are a global and diverse team, with our headquarters in London (UK), and offices in Newcastle (UK), Vilnius (Lithuania) and Boston (US). About the role Design is central to our growth at B4B Payments. It's not just about aesthetics — it’s about creating intuitive, user-centric experiences that simplify complexity while maintaining flexibility. As our UI/UX Designer, you will shape best-in-class experiences across key areas such as onboarding, cards, expense management, payments, and internal tools like compliance and due diligence. This role is highly impactful, requiring collaboration with product, engineering, and external stakeholders to embed design thinking into every stage of product development. You'll champion thoughtful, user-driven design to reinforce our brand identity and differentiate our offerings. We are also exploring AI tools to accelerate prototyping, enhance user experiences, and improve internal tooling, so having a curiosity for leveraging AI in meaningful ways and a commitment to continually learning will be essential in this role. We are looking for someone who is a proactive self-starter, can operate independently with degrees of ambiguity, and is ready to roll up their sleeves and get things done. Tasteful design sense, natural curiosity, and a flair for elegantly simplifying the complex will be critical in the role. User empathy and an eagerness to talk to clients to understand their problem spaces to derive creative design solutions is key in this role. In the role you will: Deliver intuitive, visually appealing designs across web portals, mobile apps (iOS/Android), and internal tools. Develop empathy for client problems, needs, use cases and jobs to be done, with regular client engagement for feedback, collaboration and validation. Proactively engage with external clients and users with discovery meetings, workshops, and calls where appropriate. Champion design thinking and set a high-quality standard for user interactions across all touchpoints. Work with the relevant product team and engineering members for prototyping and end-to-end UX/UI design for cards, payments, onboarding flows, and expense management. Take end-to-end ownership over the design approach and design outcomes for the evolution of existing and greenfield UI/UX. Illustrate design ideas and interaction concepts using process flows, storyboards, wireframes, visual concepts, clickable prototypes, sitemaps, and other artefacts as appropriate, clearly illustrating how interaction models and touchpoints work E2E, and rapid prototyping to speed up development cycles where necessary. Design visual interfaces using UI elements for external web portals / websites, mobile apps (iOS/Android), and internal web portals and tooling. Identify and troubleshoot UX issues and iterate design concepts based on user feedback. Play a key role in prioritising the design backlog alongside the product team. Ensure timely delivery of design artefacts in line with product development efforts. Drive the evolution of design style guides and standards. What you will need: 3-4 years experience as a UI/UX Designer, Product Designer, User Experience Designer, or Visual Designer in a fintech, tech company, financial services company, or bank. Proven experience designing B2B fintech products and solutions with the ability to manage projects from concept to completion. Experience designing world-class modern UI/UX experiences A portfolio of previous design projects or evidence of producing design artefacts (as this is a hands-on role). Experience working with design and prototyping tools, e.g. Figma, Adobe Illustrator and Photoshop, etc. Experience working and/or experimenting with AI tools for design and prototyping, and a curiosity for staying connected to developments in the space (e.g. ChatGPT, Claude, AI capabilities in Adobe, Figma, Canva, etc.). Excellent communication skills, with the ability to understand and concisely explain complex concepts. Strong organisational and problem-solving skills. High self-motivation and the ability to manage your own time effectively - for example being able to balance fidelity and refinement against turnaround times. The ability to collaborate effectively and continuously with colleagues, stakeholders, and clients to truly understand business and client goals and drive informed solutions. The ability to speak and write English fluently. Nice-to-Haves: Experience modernizing visual and brand identities. Background in design research to inform user-focused decisions. Familiarity with designing internal tools for compliance, onboarding, or operational needs. The interview process: Recruiter call: an initial conversation to discuss your experience and assess fit for the role. Initial call with one of our Product team members: A discussion about your design approach and how this can translate to the space we are operating in, including evidence of your design experience (e.g. portfolio or other design artefacts), and cultural fit with the team. Skills and domain assessment: An in-depth discussion of your technical skills and domain knowledge, including a case study discussion. What we offer: 25 Days Holiday Vitality Health Care Plan Cycle-to-work scheme An individually tailored personal development plan and ongoing training Employee assistance programme Regular socials and relaxed working environment Make a difference: We are always on the lookout for talented individuals to help take us further - it’s important to us to hire the right people for roles that work for both us and the individual. Equality : We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork : The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality : We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our clients. Innovation : Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust : We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. How to apply: Interested candidates are invited to submit the following: Resume/CV: Detailing your experience and qualifications. Portfolio : Showcasing your previous work and design process (or other evidence of your design capabilities and experience).