We are looking for a Senior Consultant on a 12 month fixed term contract, to join our Organised Crime Investigation Team. We need high-performing individual to support Nationwide in the prevention and detection of fraud and scams across our portfolio. This role will provide you with the opportunity to work with a team of subject matter experts and play a key role in our detection strategies. You will work with fraud prevention systems to develop technical strategies to reduce fraud and scam losses to Nationwide and its members. Alongside this you will be responsible for balancing customer experience through fraud prevention and ensuring we keep pace with change and new MO's. You'll have the ability to build technical queries in programmes such as SAS/SQL/Python and represent our team in the wider business and within the industry. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield or Dunfermline office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing You will be an SME within the Organised Crime Investigation Team and reporting directly to the Senior Manager. You'll need to support members of the team by sharing knowledge and work alongside stakeholders through consultancy. Focusing on insight through analysis. Leading a team of investigators. Representing Nationwide at industry forums. Liaising with Law Enforcement agencies. Driving process change in the business to mitigate fraud risk. Reporting on team performance. Supporting the team with MI and data to ensure effective referrals and investigation (SAS/SQL to an intermediate level). About you Must have recent experience of coaching and leading a team. Ability to use data to recognise patterns and make innovative suggestions. Proven data manipulation and analysis skills. Knowledge of fraud management and payments processing. Experience in confidently influencing others to ensure Nationwide is not exposed to unnecessary fraud risks. Experience of driving process change. Previous experience of consulting on subject matter both internally and externally. A logical approach to problem solving and confidence to make recommendations for solutions. Advanced experience in coding languages/programmes (for example SQL/SAS/Python) and Excel. Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata What makes us different Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank. As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. If you have any queries or questions, please contact me directly at Shelly.Todmannationwide.co.uk LI-POST