Retail Sales Advisor Location: Shrewsbury Working Hours: 8 hours per week on a Saturday Salary: £12.10 per hour plus pension and company benefits We have an excellent opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Shrewsbury to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary; if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed. Our Shrewsbury store is home to an impressive range of trade and designer paints, wallpapers, and decorating tools and equipment. Everything customers need for their decorating projects whether they be a professional decorator or a home décor enthusiast. Our friendly and experienced team is always on hand to give product advice to seasoned tradespeople and novice DIYers alike. The team has a wealth of industry experience, so if you are looking to expand your knowledge in the decorating business, this is the place. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm. A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique and place great emphasis on the development and growth of our colleagues. We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed, and we will support any reasonable request where we can. Responsibilities: Provide exceptional service to customers in the branch, delivering upon our reputation for quality Brewers service. Use product knowledge to provide recommendations and help customers find the best product for their needs. Mix paint for customers, process specialist orders, and request special stock within the Branch network. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales. Assist with stock maintenance in the branch. Unload deliveries and ensure stock is distributed throughout the store. Who We Are Looking For: Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues. Enjoy working and supporting a team, but can also be relied upon to work as an individual. Keen to learn, develop skills, and progress within our industry. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate. Benefits: Competitive rates of pay. 31 days holiday including bank holidays increasing with service. Free life assurance. 5% of your salary employer contribution to the pension plan (subject to employee contributions). Wagestream - a money management app that gives you access to a percentage of your pay as you earn it. Colleague discounts giving you huge savings on home improvements. Employee Assistance Programme through Retail Trust which includes a Virtual GP service accessible to colleagues, partners, and children. Access to Medicash, an optional funded scheme for routine healthcare treatments. Discounts and rewards with selected partners - major high street brands, supermarkets, etc. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans, and Helping Hand Loan Scheme for times of crisis. Staff uniform and uniform cleaning tax relief. Comprehensive Induction Programme. After a qualifying period, additional benefits such as profit-related pay, enhanced Maternity and Paternity pay, and access to Company Holiday Homes in Cornwall or the Lake District. To apply for this exciting opportunity, please click the Apply Now button to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we find an appointment. Please ensure you fully complete the application process to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.