Are you an experienced leader with a passion for people management along with operational and clinical excellence? We are looking for a Dual Site Veterinary Practice Manager to oversee our two brand-new practices opening in Liverpool and St Helens in early 2025. This is a unique opportunity to play a pivotal role in shaping the success of two new sites in the Merseyside region.
Key Responsibilities
1. Team Leadership: Line manage and inspire teams across both sites, conducting regular 1-2-1’s with team members, creating a supportive and collaborative work environment.
2. Recruitment: Collaborate with the central recruitment team to attract and secure top talent, actively participating in the interview process for both clinical and non-clinical roles to build a strong, capable, and cohesive team.
3. Operational Management: Play a key role in ensuring the seamless daily operations of both practices, upholding high standards of clinical excellence in alignment with the RCVS Practice Standards Scheme, while providing outstanding service to clients and their pets.
4. Financial Oversight: Monitor and manage P&L performance, with the ability to anticipate potential challenges and implement proactive action plans to address them effectively.
5. Performance Analysis: Utilise KPIs to drive efficiency, identify opportunities for improvement, and achieve practice goals.
6. Strategic Planning: Work with senior management to implement business strategies and ensure long-term growth of both clinics.
7. Rota Management: Ensure rotas are planned to ensure smooth and efficient service.
Skills and Qualifications
Essential Qualifications & Skills
1. Full driving licence with business insurance.
2. Proven experience in line management, ideally within a multi-site setting.
3. Strong understanding of P&L management and the ability to interpret and act on financial data.
4. Excellent communication, organizational, and leadership skills.
5. Great commercial awareness including a strong understanding of the veterinary sector.
6. Coaching and mentoring experience.
7. Basic computer skills including Excel and Microsoft Office.
Desirable Skills
1. Previous experience in the veterinary sector or a related healthcare environment.
2. Familiarity with KPIs specific to veterinary practices or clinical settings.
Our Offer
Competitive Pay of up to £34,000, 6 weeks holiday, including bank holidays, Performance related bonus scheme, Private Health Care, 52 Weeks sickness benefit and free Employee assistance program — awarded after qualifying period, Enhanced maternity and paternity package, Contributory pension scheme, Staff Discount, Store Discount via Vivup, Access to counselling support including mental health, financial and life counselling after 12 months of service, Cycle to work scheme, Refer-a-Friend bonus.
Work-Life Balance
40 hours to be worked between Monday to Friday, leaving your weekends free to pursue other interests.
About Animal Trust
Our Mission and Values
Animal Trust is a not-for-profit Community Interest Company that prioritises accessible veterinary care over profit. As an environmentally conscious organisation, we focus on sustainable and community-oriented veterinary services. We reinvest most of our profits into our facilities, enhancing our services to provide advanced care while maintaining affordability. Our core belief is that every pet deserves prompt and expert treatment regardless of their owner's financial situation. This is why we offer free consultations for sick and injured animals, ensuring timely and necessary care. We are committed to a future where no pet suffers due to financial constraints.
Who We Are
Animal Trust is the largest veterinary group in the U.K., pioneering not-for-profit veterinary care. Our growth has allowed us to care for over 100,000 pets annually across our network of busy surgeries, emphasising that quality care should be accessible and honest. Our innovative approach ensures that all pets receive the care they need, tailored to their conditions and owners' financial capabilities. From free consultations to fixed-cost treatments, we provide a range of options to suit every need without compromising on care quality.
Our Commitment
At Animal Trust, we deeply value the wellness and satisfaction of our team members. We offer comprehensive support for mental, financial, and life counselling, ensuring each staff member has the resources to thrive both professionally and personally. We are proud to compensate our team members at or above the Real Living Wage rate unless they are attending external training courses. This commitment to fair compensation and sustainable practices reflects our dedication to our staff and our mission.
How To Apply
Application Process
To apply, click the Apply Now button, fill out your details, and submit your CV through our online portal.
Interviews will be held at our site at Ellesmere Port Hospital on February 5th and 7th so candidates must be free to attend on these dates.
Questions?
For more information, please do not hesitate to contact Gemma Wall at gemma.wall@animaltrust.org.uk. Join us in making a difference at Animal Trust, where your career growth aligns with compassionate animal care. Apply today!
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