The ideal candidate will support the practice clinical team in the provision and delivery of quality health and care services.
Main duties of the job
Typical duties include phlebotomy, BP checks, INR monitoring, LTC reviews, maintain stock levels, complete health checks, chaperone when required, administrative support, patient data entry etc.
About us
We are a supportive, close-knit team of clinical and administrative staff including 6 GPs, 2 Practice Nurses, 1 Healthcare Assistant, Dispensing staff, Secretarial staff and Reception Staff serving over 7000 patients.
As a training Practice we regularly host Doctors in Training, as well as engaging fully with Well Up North, our PCN, and the full range of Additional Roles staff, including First Contact Physio, Clinical Pharmacists and Technicians, GP Link Workers, Mental Health Workers and Health & Wellbeing Coaches
Gas House Lane Surgery is a small, well-established and respected practice in the beautiful market town of Morpeth.
We work from new, purpose built premises.
Easy commute to Newcastle.
Job responsibilities
* Phlebotomy skills including near patient testing for INR, blood glucose and cholesterol.
* Processing of patient samples for despatch to hospital laboratories. This will include body fluids such as urine, faeces and sputum. This will also include urinalysis and the reporting of results to a registered clinician.
* Measuring and recording patient blood pressure. Reporting any measurement outside of the norm to the appropriate clinician.
* Prepare and maintain environments and equipment before, during and after patient care interventions. Ensure clinical treatment rooms are clean and well stocked. Stock ordering may be expected. Comply with national standards for healthcare cleanliness.
* Long term condition monitoring and NHS Health check screening.
* Have a basic level of computer literacy including the ability to use emails.
* Accurate and contemporaneous record keeping of all patient contact using appropriate templates and read coding, including recording QOF data and patient self-care advice.
* Notifying the GP/ nurse of any significant patient issues.
* Liaising with and assisting members of the administrative team.
* Act as a Chaperone when requested.
Person Specification
Qualifications
* Good standard of general education
* Certification in phlebotomy, dressings, BPs, injections etc
Skills & Qualities
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow clinical policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated with a 'Can Do' approach
* Problem solver with the ability to process information accurately
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure / in stressful situations
* Effectively able to communicate
* Commitment to ongoing professional development
* Punctual and committed to supporting the team effort
* Flexibility to work outside of core office hours
* Competent in the use of Office and Outlook
Experience
* Experience of working in Primary Care
* Experience of working with the patients
* Experience of working in a confidential environment
* Ability to record accurate clinical notes
* Patient health checks inc. height, weight, BP, Pulse
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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