Senior IT Support Technician - Education Sector
Remote & On-Site (Nottingham, Leicester or Mansfield Area)
Salary - £28-35k + Bens
Driving Licence is required for this role.
Environment:- 1st - 3rd line Support, Office365, Servers, On Prem, Installation, Maintenance, Support, Meraki Wifi, Google Workspace, Cisco, Good All Rounder.
My client is a small, close-knit team that supports each other across all aspects of their business to deliver outstanding IT services to their customers across the Care Home, Education and Public Sectors. They are looking for an additional Senior IT Support Technician who is a self-starter, highly motivated, and capable of working autonomously to join this dynamic team.
Day to Day Duties: -
Provide comprehensive IT support across all areas, covering 1st, 2nd, and 3rd line issues
Manage and troubleshoot Google Workspace and Microsoft 365 environments
Maintain and support servers, hypervisors, and on-premises infrastructure
Install and manage network infrastructure, including switches, routers, and firewalls
Configure and manage Wi-Fi networks through cloud controllers (e.g., Meraki, UniFi, Aruba)
Set up and deploy devices, both manually and using MDM solutions (e.g., Intune, Jamf, Google Admin Console)
Work on data patching and cable termination (advantageous but not essential)
Interpret project documentation and carry out assigned work packages
Support IT project delivery, ensuring tasks are complet...