Floor Manager (Nike BY You) - Nike London
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
As a Nike By You Coach you are:
* Planning and creating the creative output of our Nike by You space as well as the execution and day to day operations of NBY to maintain a profitable business inside the store.
* Owning the activation calendar for our Nike by You spaces across the different floors from Footwear, Jersey, Mens, Womens and Kids.
* Creating briefing for key city and commercial moments to support creative and marketing teams to execute membership experiences inside our NBY spaces.
* Programming a stable calendar in balance between brand and key commercial moments to drive profitability for NBY.
* Working with external partners and agencies across design, production, budgeting, and liquidation for NBY.
More specifically, our store structure consists of the 3 Coach roles below:
COMMERCIAL
* Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards.
* Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieves brand standards.
* Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
* Being responsible for monthly initiative launches.
* Using our reporting tools to make the best commercial decisions.
* Achieving accurate inventory to fulfill digital orders.
ATHLETE EXPERIENCE
* Ensuring the team is equipped to deliver the highest quality athlete experience.
* Leading team Engagement on NIKE Community Ambassador activities.
* Partnering with senior store leadership, you will oversee the hiring processes including onboarding.
* Being responsible for store scheduling.
* Working collaboratively with store team to implement & maintain a positive NIKE culture.
CONSUMER EXPERIENCE
* Leading by example and the delivery of our sales floor service and bringing the consumer journey to life.
* Ensuring the team is equipped with brand knowledge regarding all aspects of consumer service including digital service enablers.
* Completing specific training and sharing completion with athlete services.
* Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership.
What you get:
* Attractive salary that evolves with the market and experience.
* Opportunity on receiving monthly bonus payments.
* Attractive online and in-store employee discounts.
* Attractive Benefits Package, Pension & Share scheme.
* Exciting development and career opportunities.
* Regular training on leadership, sales and products.
* A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
* Staff dress to represent NIKE and foster our team spirit.
* Access to sports activities.
* Opportunities to participate in unique NIKE moments.
What you bring:
* A passion for NIKE and/or love of sport.
* Experience in retail and/or leadership positions.
* Very good command of English language (written and spoken).
* Experience and competency in serving exceptional consumer service.
* Ability to coach and develop a strong team.
* Strong focus on communication.
* Flexibility to work in shifts and on weekends.
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!
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