Overview It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. Reporting to a Digital Campaign Merchandiser, you will support the delivery of the planning, coordination and execution of all digital content across all UK and IE digital platforms including the App. At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive. Work-Life Balance: Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time. Belonging & Growth: From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here Sustainability That Matters: We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Key responsibilities Support the delivery of all digital content across UK & IE digital platforms including the App Assist in the management of the content on our homepages, landing pages and general help pages, ensuring they are always optimised for conversion rate and revenue to the highest degree Working collaboratively with internal stakeholders to ensure clear communication of all relevant content plans Proactively work with the Customer Service Centre to ensure continuous improvement of all content that drives customers to call with the objective to reducing calls where possible via general help and support pages Support the Digital Trading & Merchandising team with the delivery of their product/category content across all digital platforms, prioritising to those that drive the most value Manage the uploading of all content related merchandising banners across all UK & IE & App platforms Where relevant, measure, analyse and report regularly on the performance of content and assets and use this insight to make continuous recommendations to improve Where relevant, support a test and learn mentality by A/B testing content to ensure the customer experience is maximised Build briefs to translate digital requirements using customer insights and understanding how our customers shop our digital platforms Action all content changes required on time and aligning to the customer plan Comfortable with clearly communicating to all relevant stakeholders changes to our approach and the content we are surfacing on the website Proactively work closely with relevant stakeholders to understand future content requirements and the impact these have on our digital channels Stay abreast of relevant competitor activity, understanding how others deliver content and use this insight to drive change/improvements where required Clear understanding of Marketing, Commercial and Commercial Planning functions and how they operate so that you can translate the message into our digital plans Required Skills & Experience Ability to juggle multiple priorities and work calmly under pressure Flexible, enthusiastic and motivated with the ability to work to targets in a deadline driven environment Tenacious in challenging the ‘Why’ & ‘How’ with us being downstream to workloads that are greatly impacted by other teams Outgoing and comfortable in challenging environments that involve many other stakeholders Able to communicate & work effectively with others across own team and wider business Coordinated and well organised to ensure timelines are upheld Strong attention to detail At Screwfix, Your Wellbeing Comes First: We’re dedicated to helping you thrive at work and at home. With a fantastic range of benefits and opportunities for self-development. We put your wellbeing at the heart of everything we do. Your Wellbeing, Our Priority. Health Support : 24/7 GP services, discounted gym memberships, and wellness resources like PepTalk. Financial Wellbeing: Up to 14% employer pension contributions, life cover of up to 4x salary, and tools like Wagestream to track earnings and save. Everyday Perks: 20% staff discounts at Screwfix and B&Q, savings on bikes, and exclusive offers via the Hapi app. Opportunities to Grow : We believe in self-development and creating space for you to thrive. With access to training, career growth, and support networks, we’ll help you build a brighter future. We believe in equity for all. Please let us know at careersscrewfix.com if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE