Overview It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. Reporting to a Digital Campaign Merchandiser, you will support the delivery of the planning, coordination and execution of all digital content across all UK and IE digital platforms including the App. We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Key responsibilities Support the delivery of all digital content across UK & IE digital platforms including the App Assist in the management of the content on our homepages, landing pages and general help pages, ensuring they are always optimised for conversion rate and revenue to the highest degree Working collaboratively with internal stakeholders to ensure clear communication of all relevant content plans Proactively work with the Customer Service Centre to ensure continuous improvement of all content that drives customers to call with the objective to reducing calls where possible via general help and support pages Support the Digital Trading & Merchandising team with the delivery of their product/category content across all digital platforms, prioritising to those that drive the most value Manage the uploading of all content related merchandising banners across all UK & IE & App platforms Where relevant, measure, analyse and report regularly on the performance of content and assets and use this insight to make continuous recommendations to improve Where relevant, support a test and learn mentality by A/B testing content to ensure the customer experience is maximised Build briefs to translate digital requirements using customer insights and understanding how our customers shop our digital platforms Action all content changes required on time and aligning to the customer plan Comfortable with clearly communicating to all relevant stakeholders changes to our approach and the content we are surfacing on the website Proactively work closely with relevant stakeholders to understand future content requirements and the impact these have on our digital channels Stay abreast of relevant competitor activity, understanding how others deliver content and use this insight to drive change/improvements where required Clear understanding of Marketing, Commercial and Commercial Planning functions and how they operate so that you can translate the message into our digital plans Required Skills & Experience Ability to juggle multiple priorities and work calmly under pressure Flexible, enthusiastic and motivated with the ability to work to targets in a deadline driven environment Tenacious in challenging the ‘Why’ & ‘How’ with us being downstream to workloads that are greatly impacted by other teams Outgoing and comfortable in challenging environments that involve many other stakeholders Able to communicate & work effectively with others across own team and wider business Coordinated and well organised to ensure timelines are upheld Strong attention to detail What’s in it for You? We’ve built a workplace that works for you. Here’s how we support your success: Flexible Working: Enjoy a hybrid model—spend three days a week in our welcoming Head Office with flexible hours to fit your life. Belonging & Inclusivity: Join a team that values diversity, equity, and inclusion, where leaders listen and colleagues have your back. Career Progression & Learning: Access award-winning apprenticeships, development programs, and the tools to ‘Make More of Yourself.’ Health & Wellbeing: Enjoy subsidised meals, gym discounts, and counselling services through the Retail Trust. Family-First Policies: Inclusive parental leave, enhanced pay, and resources to support your family moments. Financial Perks: Benefit from a market-leading pension scheme, bonuses up to 20%, and exclusive discounts at Screwfix, B&Q, and more. Convenience: Free parking, a relaxed Head Office environment, and flexibility to work at your best. Sustainability That Matters: Join a company committed to protecting the planet through bold initiatives in carbon reduction and sustainable practices. What Does it Take to Succeed at Screwfix? We move fast, adapt quickly, and deliver big. If you’re proactive, collaborative, and love a challenge, you’ll thrive here. At Screwfix, the more you put in, the more you get out. We believe in equity for all. Please let us know at careersscrewfix.com if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE