Description Do you have experience in fund accounting and are motivated by tight deadlines? Then you found the right position As a Fund Accounting Associate within the Fund Services Operations team, you will provide services including Fund Accounting, Fund Oversight, Fund Administration, Investment Operations and Transfer Agency to mutual and pension funds. You and the team will provide services across Fund Accounting and Investment Accounting Funds on a daily, weekly and monthly basis across multi-site client base. Fund types range from, but are not limited to Unit Trusts, OEICS, Multi Manager, SICAVs and Life & Pension Funds. Job responsibilities Acts as a point of contact for operational activity across all Fund Ranges administered in Edinburgh, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication Manages relationship and open communication between JPM Utility Hubs and external counterparties, within prescribed timeframes Ensures all daily functions are completed to meet the agreed service levels Manages group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels Takes responsibility for adherence to all departmental procedures, policies, checkpoints and controls Provides support, guidance and training to other team members when required Identifies process inefficiencies and contribute to operational process improvements Required qualifications, capabilities, and skills Strong sense of ownership and responsibility Approaches change with a positive attitude Comfortable with change, ambiguity, debate, conflict and informed risk taking Multi-tasker who can manage multiple streams of work concurrently Investigate opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels. Able to work effectively across cultures and take advantage of time zones to deliver more effectively to the client Preferred qualifications, capabilities, and skills Solid experience in Operations or Client Service Management Ability to manage change with conflicting priorities Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast-paced environment Good understanding of the control infrastructure within Fund Accounting