Job Description This is a permanent position offering 39 hours per week. The position is based in the H&M Horsham store. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key responsibilities: You support the store to achieve a customer first experience through creating a visual identity through the implementation according to H&M guidelines. You support, coach and develop the team on visual and commercial knowledge. You ensure safety, security and administration procedures are always followed. You follow up on Store KPIs and initiate actions to reach our business targets, goals & budgets.