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Player Protection Monitoring QA Officer, Nottingham
Client:
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
cd3ca74cf7eb
Job Views:
4
Posted:
10.03.2025
Expiry Date:
24.04.2025
Job Description:
We are looking for a Player Protection Monitoring Quality Assurance Officer to join our team here at Buzz Bingo. Working remotely with the occasional visit to our Nottingham Offices with a salary of up to £30,000 per annum.
You will aim to provide a monitoring framework, KPI's and data driven analysis of Player Protection policy and processes with the UKGC regulations.
In return your benefits are…
* 33 days annual leave (including bank holidays)
* Options to buy additional leave
* Annual company bonus scheme
* Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
* Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
* My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
* Buzz Learning our digital learning platform with access to 100s of online courses
* Refer a friend scheme
* Life assurance
* Company pension
Your tasks and responsibilities
* Create quality measurements to track improvement in outputs driven from policy & process.
* Maintain standards for reliability and performance of Player Protection Team outputs.
* Execute quality improvement reports/plans for PPT.
* Develop and execute QA plans to ensure Compliance with the RTS /LCCP and effectiveness of existing compliance controls.
* Compile and analyse statistical data, create reports to present to the team & business.
* Identify risk factors and offer recommendations on corrective actions.
* Interpret and keep abreast of regulatory requirements and developments.
* Analyse trends and enable the business to identify systemic issues.
* Communicate findings, trends and remediations to a range of key stakeholders through regular reporting requirements.
* Acting as a catalyst to drive change and improvement in performance and quality for PPT.
Your knowledge and experience
* Experience in establishing / driving quality assurance programmes.
* Recent knowledge of the gambling sector.
* Strong practical understanding of license obligations regarding the Act 2005, POCA, TACT, LCCP and RTS.
* Knowledge and understanding of the three lines of defence model.
* Advanced knowledge of Microsoft Word & Excel.
* Sharp attention to detail.
* Strong analytical and problem-solving skills.
* Meticulous and diligent attributes.
* ICA Certificate or similar certification in compliance or quality assurance.
If this sounds like you then apply by using the link or reach out for more information.
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