DESCRIPTION
We are looking for a talented Engineering Technical Configurator Support to join our team specializing in Engineering for Cummins Generator Technologies Limited in Stamford, Lincolnshire, United Kingdom
Working Hours / Hybrid work expectation:
Monday to Thursday : 8:30 17:00hrs with a lunch break of 45mins. Friday : 8:30 - 15:30hrs with a lunch break of 30mins.
Flexi-time is allowed once the employee signs up for it but should work during the core hours between Monday to Friday. Hybrid work expectation - 3days/week for the first 6 months and then 2days/week post the 6 months in the office / onsite at Stamford.
In this role, you will make an impact in the following ways:
1. System Support and Maintenance: By providing robust support for Oracle and Product Configurator applications, youll ensure these systems run smoothly and efficiently, minimizing downtime.
2. User Assistance: Youll assist users with any issues or queries related to the software, enhancing their productivity and ensuring they can effectively use the tools.
3. Troubleshooting and Problem-Solving: Your expertise will be crucial in diagnosing and resolving technical issues quickly, reducing disruptions to the workflow.
4. System Optimization: By identifying opportunities for improvements within the software, youll help optimize system performance and user experience.
5. Training and Education: Providing training sessions and resources for users will empower them to utilize the software more effectively, leading to better overall outcomes.
6. Implementing Updates and Upgrades: Youll manage and implement software updates and upgrades, ensuring the system remains current and secure.
7. Collaboration with IT and Development Teams: Working closely with IT and development teams, youll help integrate new features and functionalities that align with business needs.
8. Data Management and Integrity: Ensuring the accuracy and integrity of data within the software systems will be a key part of your role, supporting reliable decision-making processes.
RESPONSIBILITIES
To be successful in this role you will need the following:
9. Technical Expertise: A strong understanding of Product Configurator, including implementing design changes, maintaining alignment with engineering options and ensuring error-free PLM interfaces. Proficient in use of Windchill, Oracle, Product Configurator and Microsoft Office
10. Attention to Detail: The ability to meticulously review CNs/CAs, maintain item revisions and set effectivity dates in the ERP system (when required), ensuring accuracy and compliance with department procedures.
11. Problem-Solving Skills: The capability to provide SME guidance, support for PLM interface issues, and assist Product Engineers with evaluating new CRs, ensuring smooth project milestones.
12. Continuous Improvement Mindset: A proactive approach to creating engineering tools that increase efficiency and accuracy and supporting continuous improvement initiatives.
QUALIFICATIONS
Education/ Experience
13. College, University, or equivalent degree in Engineering, Computer Science or Information Technology required
14. This position may require licensing for compliance with export controls or sanctions regulations.
15. Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience in documentation and control, engineering discipline or related field.