Company Overview
Ocasa is not your typical property management company - we're redefining how residential properties are managed in the UK. Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes.
As a forward-thinking company, we’re continuously innovating, streamlining processes and embracing smarter ways of working. We actively encourage our team members to bring new ideas to the table, and we take suggestions seriously. Now is the perfect time to join us on our exciting journey of transformation and become part of a company that thinks differently, values your perspective, and welcomes your contribution. At Ocasa, your ideas will help shape our future.
Role Overview
We are seeking a meticulous and organised Property Inventory Clerk to join the Ocasa team. The primary responsibility of this role is to review all property inventories, upload data to our system, and raise charges as necessary. The ideal candidate will have excellent attention to detail, strong organisational skills, and the ability to work independently in an office environment.
Key Responsibilities
1. Data management: Upload inventory data to the company's database, ensuring that all records are up to date and accurately reflect the current status of each property. Maintain organised and easily accessible digital records.
2. Charge management: Identify and raise charges for any discrepancies, damages, or missing items found during the inventory review process. Communicate these charges to relevant parties and ensure they are processed in a timely manner.
3. Communication: Serve as the primary point of contact for tenants regarding inventory-related issues. Address any questions or concerns promptly and professionally.
4. Tenant liaison: Handle check-in and check-out queries from tenants, ensuring a smooth and efficient process. Address any concerns or issues raised by tenants during these times.
5. Ad hoc inspections: Review and manage other ad hoc inspections as required. Ensure that any issues identified during these inspections are documented and addressed promptly.
6. Reporting: Generate and distribute detailed inventory reports to managers, tenants, and other stakeholders. Ensure that reports are clear, accurate, and delivered on time.
7. Compliance: Ensure that all inventory management activities comply with company policies and procedures. Stay informed about any changes in regulations or best practices related to property inventory management.
8. Administrative support: Assist with other administrative tasks as needed, including filing, data entry, and office organisation.
Experience and Qualifications
1. Previous experience in the lettings/residential property industry is essential.
2. Excellent organisational and time management skills.
3. Proficient in using office software, including Microsoft Office Suite (Word, Excel, Outlook).
4. Strong communication skills, both written and verbal.
5. Ability to work independently and as part of a team.
6. Meticulous and detail-oriented.
7. Strong problem-solving skills.
8. Ability to handle multiple tasks simultaneously and prioritise effectively.
9. A professional and courteous demeanour.
Company Benefits
1. Enhanced Pension
2. 25 days annual leave, plus UK bank holidays
3. Your birthday off
4. Time off to move home
5. Life assurance
6. Group Income Protection
7. Private healthcare via Bupa (taxable benefit)
8. Commitment to your learning and development
9. Employee wellness resources and events
10. Employee Assistance Programme
11. Regular team building events
Our Values
We have built a business to be proud of and our values are key to our ongoing growth. As well as showcasing your relevant skills and experience, we would like candidates who are interested in joining us to demonstrate how they incorporate our values in their ways of working.
Considered
We recognise our responsibility to act with a considered approach. It is through careful consideration that we achieve the best outcomes for ourselves and others.
Principled
We believe in doing the right thing, and we hold our principles closely in everything that we do.
Empathetic
Empathy is key to creating a culture that’s open, supportive, and kind. Whether it’s working with colleagues, residents, or external parties, we treat everyone with empathy.
Knowledgeable
We hold ourselves to a high standard, every member of the Ocasa team is an expert at what they do.
Additional Information
The successful candidate must, by the start of the employment, have permission to work in the UK.
We require all candidates that have been offered employment with us to complete a background check that will include eligibility to work in UK, employment referencing, DBS check, and depending on the role, further checks may need to be conducted.
We know that to be truly innovative, we need to have a diverse team. That is why Ocasa Homes is committed to creating an inclusive environment and is proud to be an equal opportunities employer.
We will make reasonable adjustments to our recruitment process to ensure that you have the best chance of success. Please contact our People team to discuss how we can support you: recruitment@ocasahomes.co.uk
Job Types: Full-time, Permanent
Benefits:
1. Company events
2. Company pension
3. Health & wellbeing programme
4. Life insurance
5. Private medical insurance
Schedule:
1. Monday to Friday
Ability to commute/relocate:
1. Manchester M1 4LF: reliably commute or plan to relocate before starting work (preferred)
Experience:
1. Residential property or lettings: 1 year (required)
Work Location: In person
Reference ID: PIC
#J-18808-Ljbffr