About the Role: P4 Recruitment is hiring on behalf of Infinity Foster Care, a respected fostering agency based in Ilford. We are seeking a proactive and organised Office Administrator to ensure the smooth operation of office administration and support functions. This role requires a professional with strong administrative, organizational, IT, and communication skills to support the agency's objectives and maintain compliance with fostering regulations. Key Responsibilities: Customer Service: Deliver efficient front-line customer service to visitors and callers. Handle initial enquiries from foster carers, social workers, and other professionals. Ensure all visitors to the office are hosted in a professional and welcoming manner. Administrative Support: Provide comprehensive administrative support to social workers, management, and support staff. Organise and manage professional meetings, training sessions, and events, including compiling accurate meeting minutes and following up on actions. Administer statutory checks for foster carers, employees, and contractors. Office Management: Maintain a clean, safe, and organised office environment, ensuring compliance with Health and Safety standards. Manage procurement, budgeting, and replenishment of office supplies and facilities. Liaise with external suppliers and service providers to ensure operational efficiency. Fostering Panel Administration: Organise and facilitate fostering panel meetings, ensuring all necessary documents are delivered in advance. Prepare and circulate accurate meeting minutes and manage follow-up actions. Other Duties: Assist with the agency’s quarterly newsletter and ensure the timely upload of documents to OneDrive and DropBox. Support health and safety checks, audits, and compliance activities within the office. Act as a key point of contact for external providers and support the induction of new staff and foster carers. Requirements: Strong administrative experience in a professional setting. Excellent IT skills, including proficiency in Microsoft Office. Outstanding organisational and time management abilities. Exceptional communication skills with a customer-focused approach. Ability to handle sensitive information confidentially and professionally. A clear and valid DBS check (to be completed as part of the offer process). Ability to provide 5 years of continuous employment references. Why Join Us? This role offers an opportunity to make a meaningful difference by supporting the vital work of a fostering agency. You will work in a collaborative environment and be an integral part of a team committed to helping children and young people achieve positive outcomes. How to Apply: If you are a highly organised and detail-oriented professional with a passion for fostering care, we encourage you to apply. To express your interest, please submit your CV and cover letter. For any questions, feel free to contact us directly.