Duty Manager - Juniper, Liverpool Airport
Company: SSP
Location: Liverpool, L24, United Kingdom
Job Type: Full Time
Job Description
Bar Duty Manager at Kissing Gate Bar, Liverpool Airport
Pay Rate: £12.63 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour. We offer additional service charge.
Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.
* Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
* Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success.
Responsibilities:
* Have previous experience working as a supervisor in hospitality or retail role.
* Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
* Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
* Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
* Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
* Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
* Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Benefits:
* Free Meal and Parking while on shifts.
* Service charge added to your monthly pay.
* Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
* Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
* Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
* Health and Wellbeing Support: Flexible working, comprehensive family-friendly leave.
* Culture: We value diversity and inclusion at SSP.
* Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Bar Duty Manager!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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