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Do you have experience in client management? Are you interested in building relationships with a broad spectrum of complex, multinational clients for a market-leading, global organisation that can provide long term career progression? By joining Marsh we can offer the opportunity to work closely with colleagues, insurers and clients to provide a first-class broking and risk management service.
Position Overview:
A Marsh Client Executive leads a multi-disciplined client team to deliver all aspects of insurance and risk management support to our clients and prospective clients. The successful candidate will be a team player and work closely with clients to manage their service requirements, insurance needs and insurer relationships. You will build and maintain strong relationships with your clients and Marsh colleagues to consistently deliver first class broking and risk management support to your clients. You will manage projects, help teammates thrive and collaborate with stakeholders across the company.
We will rely on you to:
1. Manage a portfolio of complex clients.
2. Develop an understanding of the clients’ business strategic priorities, risk strategies and risk management needs and work with specialist colleagues to provide advice / consultancy support.
3. Develop and execute renewal/placement strategies in conjunction with the broking and client service team in accordance with client instructions.
4. Work with colleagues to identify and win prospective clients or project work.
5. Build and maintain multi-level relationships with clients and be the primary point of contact for day-to-day service needs.
6. Manage delivery of client service by the Marsh team.
7. Keep abreast of changing market conditions and contribute to the firm’s body of knowledge within product line through active internal communication.
What you need to have:
1. Experience in the insurance and risk management industry, preferably in a Client Executive / Account Executive role.
2. Strong communication skills.
3. Excellent negotiation and influencing skills.
4. Strong analytical and problem-solving skills.
5. Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
6. Fully Competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).
What makes you stand out:
1. An appetite to work collaboratively and develop your existing skill set.
2. Dynamic and ambitious with relevant client facing experience.
3. Ability to understand large clients, their risks and exposures.
4. The ability to remain calm under pressure and be able to work flexibly when required.
5. ACII part/fully qualified (or equivalent).
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